GBMC HealthCare

Care Coordinator

• Ensuring compliance with quality goals and metrics set forth by the health system and various insurance carriers.
• Assisting in the design and implementation of population health management reports related to monitoring for gaps in care and care coordination activities.
• Generating and reviewing patient reports from the organization’s electronic health record system to identify gaps in care and target patient care coordination outreach efforts.
• Promoting population health management and robust quality performance through data and reporting.
• Overseeing coordination of care activities for patients in need.
• Linking patients to health care services, community resources, and social supports.
• Collaborating with the Practice Manager, Lead Physician, RN Care Manager, Behavioral Health Consultant and other care team members within the ambulatory primary care setting

Ambulatory Care Coordinator

Registrar

• Collects and retrieves data using a computerized cancer registry system and is responsible for case finding, abstracting, and follow-up of cases of malignant diseases diagnosed and treated at the medical center.
• Reads and interprets medical information which is contained in medical records of cancer patients and codes topography and morphology of cancer cases.
• Codes and abstracts data for entry into the cancer registry’s computer system.
• Assists and collaborates with clinicians, epidemiologists and other researchers on cancer related studies and research projects; indicates the strengths and limitations of cancer registry data and provides guidance in the appropriate use of registry data.

Tumor Registrar

Call Center Representative

• Under limited supervision, answers, and screens high volume calls
• Patient appointments, register patient’s demographics, telephone, and medication encounters
• Schedules patient appointments, using a computerized medical system or handwritten schedule
• Performs (pre) registration duties by obtaining pertinent patient information, maintaining and updating patient charts
• Codes lab requisitions with necessary patient data for proper processing and charging of lab work
• Schedules diagnostic tests and therapeutic procedures according to restrictions of HMO's, PPO's, etc.
• Ensures that patients are notified and receive appropriate information regarding scheduled tests and procedures, if applicable
• Performs related duties and faxing patient progress notes to referring physicians

Call Center Patient Services Assistant

• Answers, and screens high volume calls
• Registers patient’s demographics, telephone, and medication encounters
• Schedules patient appointments, using a computerized medical system or handwritten schedule
• Obtains pertinent patient information, maintaining and updating patient charts
• Codes lab requisitions with necessary patient data for proper processing and charging of lab work
• Schedules diagnostic tests and therapeutic procedures according to restrictions of HMO's, PPO's, etc
• Ensures that patients are notified and receive appropriate information regarding scheduled tests and procedures
• Performs related duties and faxing patient progress notes to referring physicians