GBG Plc

Solutions Engineer

GBG Plc

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

AWSAzureCloudGoogle Cloud PlatformJavaJavaScriptPython

About the role

  • **What you will do**
  • - **Deliver compelling technical presentations and live demonstrations** showcasing how GBG’s solutions solve complex identity, fraud, and verification challenges.
  • - **Lead the technical components of bids, RFPs, and proposals**, ensuring solution designs align with customer requirements and position GBG competitively.
  • - **Address and resolve client concerns** related to product integration, configuration, and customization by partnering closely with internal technical teams.
  • - **Stay current on product enhancements, releases, and industry trends** to effectively advise both the sales team and customers throughout the presales lifecycle.
  • - **Develop deep, hands‑on expertise in GBG’s product suite**, enabling you to serve as a trusted technical advisor for prospects, partners, and internal stakeholders.

Requirements

  • **Skills we are looking for**
  • - Experience in a customer‑facing technical role (Solution Engineering, Technical Support, Implementation, IT Operations, or similar).
  • - Programming familiarity in at least one language (Python, JavaScript, Java, or C#). Ability to read code, understand logic, and assist in simple troubleshooting.
  • - Foundational understanding of APIs, including how RESTful services work and how to test endpoints using tools like Postman or similar.
  • - General knowledge of SaaS platforms, cloud applications, and modern web technologies.
  • - Ability to explain technical concepts clearly to both technical and non‑technical audiences.
  • - Strong problem‑solving skills and the ability to gather requirements and translate them into actionable next steps.
  • - Experience supporting customers through technical onboarding, demos, training, or solution walkthroughs.
  • - Strong organization skills with the ability to manage multiple customer conversations and follow‑up items.
  • - Confident, polished communication skills with the ability to facilitate meetings, give presentations, and articulate value.
  • **Preferred Qualifications **
  • - Experience with **API integrations**, SDKs, or basic scripting as part of a technical implementation.
  • - Exposure to **identity verification, fraud prevention, or security‑focused technologies**.
  • - Familiarity with **CRM tools** such as Salesforce or HubSpot.
  • - Awareness of **consultative selling methods** (MEDDIC, Challenger, SPIN), even at an introductory level.
  • - Experience working with **cross‑functional teams** (Sales, Product, Engineering, Customer Success).
  • - Basic understanding of cloud concepts (AWS, Azure, or GCP) and general security best practices.
Benefits
  • **To find out more**
  • As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process.
  • To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PythonJavaScriptJavaC#APIsRESTful servicesSaaScloud applicationsAPI integrationsbasic scripting
Soft Skills
problem-solvingcommunicationorganizationcustomer-facingtechnical onboardingpresentation skillsconsultative sellingrequirement gatheringtranslating technical conceptsmanaging multiple conversations