Gateway Rehab

Administrative Assistant

• Facilitates completion and submission of FMLA/STD paperwork.
• Provides customer service and system navigation to referral sources as needed.
• Tracks referral source information and trends for reporting.
• Collaborates with Gateway Marketing/Outreach and Special Case teams.
• Assists patients in planning and scheduling initial and continuing care appointments.
• Works with patients to coordinate return to work and related paperwork prior to discharge.
• Schedules appointments in the EHR.
• Completes documentation in patient charts as needed.
• Develops and maintains referral source data in EHR.
• Attends Gateway mandatory trainings and in-services.

Business Development Administrative Assistant

Therapist

• Deliver individual and group therapy through a secure telehealth platform, providing vital support to clients with substance use and co-occurring disorders.
• Utilizes and promotes trauma-informed treatment through the provision of evidence-based practices.
• Participates in developing the patient’s treatment plan and outcomes in cooperation with the treatment team.
• Provides direct therapeutic services consisting of individual, group, and/or family therapy, dependent on the patient's needs.
• Makes ongoing assessments regarding the patient’s progress in treatment and revises the treatment plan according to patient needs.
• Completes clinical documentation accurately and in a timely manner.
• Establishes and maintains contact and relationships with referral sources related to patient caseload.
• Provide crisis intervention, education, and long-term recovery strategies through virtual care.
• Has insight into healthcare professional monitoring and boards.

Business Development Administrative Assistant

Part-time Telehealth Therapist

Therapist