Business Development Administrative Assistant

Gateway Rehab

Administrative Assistant at Gateway Rehabilitation Center, providing support to Business Development department and referral sources. Responsibilities include tracking referrals, scheduling, and managing patient documentation.

Posted 7/3/2026full-timeRemote • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer service and business development, with a strong focus on coordinating patient care and managing referral source data within an EHR system. Proficient in scheduling appointments and ensuring compliance with necessary certifications and background checks.

Highest-signal resume keywords

Customer Service ExperienceBusiness DevelopmentEHR SchedulingCPR CertificationFMLA/STD Paperwork Facilitation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

EHR DocumentationReferral Source TrackingAppointment SchedulingPatient Chart ManagementData Maintenance

Soft Skills

CollaborationCommunicationProblem-Solving

Certifications & Qualifications

CPR CertificationFirst Aid CertificationChildline ClearanceFBI Clearance

Industry Keywords

FMLASTDPatient Care CoordinationReferral Source ManagementBackground Check Compliance

About the role

Key responsibilities & impact

Facilitates completion and submission of FMLA/STD paperwork.
Provides customer service and system navigation to referral sources as needed.
Tracks referral source information and trends for reporting.
Collaborates with Gateway Marketing/Outreach and Special Case teams.
Assists patients in planning and scheduling initial and continuing care appointments.
Works with patients to coordinate return to work and related paperwork prior to discharge.
Schedules appointments in the EHR.
Completes documentation in patient charts as needed.
Develops and maintains referral source data in EHR.
Attends Gateway mandatory trainings and in-services.

Requirements

What you’ll need

High School Diploma or equivalent required.
Customer Service/Business Development experience required.
Valid driver’s license with favorable driving record.
Obtain CPR and First Aid certification.
Pass PA Criminal Background Check.
Obtain Childline and FBI clearances.
Pass Drug Screen.
2-Step TB Test.

Benefits

Comp & perks

Flexibility regarding work schedule
GRC is an Equal Opportunity Employer committed to diversity, equity, inclusion, and belonging.