Senior Director Analyst, Customer Service and Support – AI Expert
Gartner
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $172,000 - $202,500 per year
Job Level
Tech Stack
About the role
- Author high quality, consumable, actionable, insightful content
- Deliver high-quality actionable advice to an executive client audience
- Lead research projects requiring coordination of colleagues and resources
- Meet clients and prospects regularly to provide actionable advice
- Create and deliver presentation materials for Gartner events
Requirements
- 12+ years of relevant function experience
- Demonstrated experience with AI solutions
- Strong written and verbal proficiency
- Experience with AI offerings from vendors such as Salesforce, Genesys, NiCE, AWS, Five9, Microsoft, ServiceNow
- Ability to work independently and remotely
Benefits
- Highly competitive compensation
- Annual bonus plan based on performance
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI solutionsAI offerings
Soft Skills
strong written proficiencystrong verbal proficiencyability to work independentlyability to work remotely