Gartner

Digital Product Analyst

Gartner

full-time

Posted on:

Location Type: Hybrid

Location: Irving • Florida • Texas • United States

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Salary

💰 $72,000 - $100,000 per year

Job Level

Junior

About the role

  • Bring product priorities to life through a clear articulation of a user’s journey, behaviors, needs, and pain points.
  • Facilitate E2E delivery process from identification of use cases, user story creation through acceptance, validation to go-live.
  • Collaborate with internal business teams to obtain and prioritize requirements and communicate required enhancements to IT teams.
  • Articulate and able to explain complex product issues to different audiences and leadership levels.
  • Understanding systematic data to identify Services usages or processes and make recommendations to improve Services productivity or increase efficiency in processes with benchmarking historical trends.
  • Continuously evolve user experience for Gartner associates and enriching it over time with more intuitive and robust dashboards.
  • Deliver all assignment work within quality standards and on time, often within stipulated timelines.
  • Collaborate with team to update existing training content and/or create new training content.

Requirements

  • Bachelor’s degree is required
  • 0-2 years of business experience with progressive responsibilities
  • Strong analytics skills and ability to break down complex problem
  • Agile ability to anticipate need, be responsive and adapt to change
  • Strong interpersonal and relationship skills, ability to influence decisions and gain consensus
  • Excellent time and project management skills, ability to prioritize the most important projects to create business impact
  • Ability to work effectively on multiple projects at the same time
  • Analytical problem solving and using fact-based decision making to solve business problems
  • Thinking through a business lens, with a focus on understanding the customer - their pain points and key drivers
  • Disciplined Scrum knowledge for different products in order to continuously increase velocity
  • Collaborating with cross-functional teams including products, services and sales in order to empower our client service delivery teams by fully leveraging state-of-the-art technologies to improve efficiency, growth, profitability, and client retention
  • Operating in a highly collaborative working environment to strive for world class operational rigor and to proactively identify opportunities to problem solve.
Benefits
  • Competitive salary
  • Generous paid time off policy
  • Charity match program
  • Medical, Dental & Vision Plans
  • Parental Leave
  • Employee Assistance Program (EAP)
  • 401K matching
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
analyticsuser story creationdata analysisproblem solvingScrumproject managementuser experience designbenchmarkingE2E delivery processtraining content development
Soft Skills
interpersonal skillsrelationship buildinginfluencetime managementproject prioritizationadaptabilitycollaborationcommunicationdecision makingcustomer focus
Certifications
Bachelor's degree