Gartner

Operations Specialist – Virtual Marketing Programs

Gartner

full-time

Posted on:

Location Type: Remote

Location: Connecticut • Texas • United States

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Salary

💰 $56,000 - $78,000 per year

About the role

  • Join Gartner’s leading analysts and advisors to host public live virtual sessions that showcase their research and insights to thousands of professionals.
  • Execute and host live virtual sessions, including reading from a script, introducing the presenter, providing audience instructions, covering promotional announcements and operating the 3rd party webinar platform.
  • Post content on our webinar platform and gartner.com.
  • Collaborate with the Marketing Program Manager to analyze program data and identify program benchmarks and bright spots.
  • Collaborate with the Marketing Program Manager to find areas of optimization within program operations and/or promotional channels including email and social media.
  • Collaborate with the Marketing Program Manager to identify innovations and propose pilot opportunities.
  • Provide presenter access details and trainings for sessions, ensuring the success of our events through detail accuracy and collaboration via multiple trackers and platforms.
  • Collect PowerPoint presentations from presenters and provide them with final versions.
  • Request, add and edit standard virtual event instructional and promotional slides for presentations.
  • Edit scripts to align with virtual event details and promotions.
  • Upload presentations and promotional slides to virtual sessions platform.
  • Respond to our sales teams and prospective clients on their inquiries and requests in a timely manner.
  • Manage promotional email requests and become a liaison to partners in Digital Marketing.
  • Provide key metrics and analysis based upon our event data for individual sessions.
  • Update registration reports on daily basis and send weekly notifications to stakeholders.
  • Manage preparatory sessions for our sessions with team members and internal/external presenters.
  • Support additional assignments to maintain consistency, promote accountability and optimize efficiency.

Requirements

  • Bachelor’s degree in marketing, business, or related field preferred
  • Experience with virtual platform content preferred
  • 2-3 years of marketing, operations, and/or related experience
  • Experienced user of Excel and PowerPoint
  • Familiar with Google Drive
  • Effective oral and written communication skills
  • High level of accuracy and proven attention to detail with excellent organizational skills
  • Project Manager mindset who can juggle multiple, competing priorities simultaneously
  • Process-oriented individual who looks to maximize efficiencies in new or existing procedures
  • Someone who is both independent in handling their responsibilities yet willing and able to collaborate with others
  • Analytical mindset that can delve deep into metrics and data to find the narrative behind the numbers
  • Comfortable working US EST morning hours and in a remote environment
Benefits
  • Competitive salary
  • generous paid time off policy
  • charity match program
  • Medical, Dental & Vision Plans
  • Parental Leave
  • Employee Assistance Program (EAP)
  • 401K matching
  • additional benefits offered
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
marketingoperationsdata analysisproject managementcontent managementvirtual event hostingscript editingpresentation creationemail marketingmetrics analysis
Soft Skills
effective communicationattention to detailorganizational skillscollaborationindependenceanalytical mindsetprocess-orientedtime managementadaptabilityproblem-solving