
Program Manager
Gartner
full-time
Posted on:
Location Type: Hybrid
Location: Irving • Connecticut • Florida • United States
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Salary
💰 $79,000 - $109,000 per year
About the role
- Manage the offerings, content design and facilitation for parts of our evolving learning curriculum within Business and Technology Insights
- Collaborate with internal subject matter experts and senior level stakeholders to understand skill needs, enhance the current learning experience, and design new modules and programs as needed
- Manage the marketing of offerings and oversee the scheduling, logistics and resources/budget for sessions
- Facilitate virtual welcome sessions for new hires
- Lead multi-day virtual programs, facilitating introductions, setting up line facilitators and ensuring participants engage and learn from the programs
- Collect and analyze feedback on training sessions, with an emphasis on the quantifiable impact of programs and an eye towards improvement
- Ensure program strategies and design meet BTI L&D standards and provide a return on investment, and are delivered consistently in all regions
- Innovate on learning delivery techniques, experimenting with job aids, videos, eLearning, etc
- Ensure materials and offering information is up-to-date on our BTI L&D intranet portal, our Learning Management System and our marketing materials
- Provide project and change management expertise to large events and business transformation initiatives
Requirements
- Bachelor’s degree and minimum 5 years of learning & development experience
- Experience supporting a business unit or functional area
- Instructional design and facilitation experience
- Problem solving skills - intellectual curiosity and an interest in being a partner with solutions
- Strong communication skills (both verbal and written) to effectively interact with all levels of associates on various subject matters and convey knowledge and ideas in a logical, interesting and engaging manner to others
- Ability to motivate, influence and coach individuals who do not have a direct reporting relationship to drive change
- Strong project management skills, with ability to complete multiple projects/tasks under competing deadlines with accuracy and thoroughness
- Strong MS PowerPoint skills
- Learning Management System, learning technology, and survey software are a plus.
Benefits
- Health insurance
- 401(k) match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Generous PTO
- Annual bonus plan based on company and individual performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designfacilitationproject managementlearning technologysurvey softwarecontent designdata analysisbudget managementprogram developmentchange management
Soft Skills
problem solvingcommunicationmotivationinfluencecoachingintellectual curiositycollaborationengagementadaptabilityleadership