Business Operations Specialist
Gartner
full-time
Posted on:
Location Type: Hybrid
Location: Irving • Florida • Texas • United States
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Salary
💰 $56,000 - $78,000 per year
About the role
- Oversee daily operations across billing and invoicing, eDiscovery, request triage and broader legal support
- Manage legal billing operations, including invoices and vendor onboarding
- Act as a liaison between L&C and cross-functional partners
- Build and maintain strong relationships with Outside Counsel partners
- Execute eDiscovery requests and ensure accurate documentation
- Triage and prioritize incoming requests using multiple dashboards
- Develop and analyze operational reports to inform decision-making
- Support onboarding and mentorship of new L&C team members
- Bring new ideas to Operations leadership on a consistent basis
Requirements
- 3-5 years of experience in legal operations, compliance, or related roles
- Proficiency with legal billing systems, eDiscovery tools, and spend management platforms strongly preferred
- Strong communicator with the ability to present complex information clearly in written and verbal form
- Proven ability to identify, implement, and clearly document processes and related improvements
Benefits
- Generous PTO
- 401k match up to $7,200 per year
- Opportunity to purchase company stock at a discount
- Annual bonus plan based on performance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
legal operationscompliancelegal billing systemseDiscovery toolsspend management platformsprocess documentationoperational reporting
Soft skills
strong communicatorrelationship buildingmentorshipdecision-makingproblem-solving