Gan Assurances

Counselor

• Welcome and assist clients via all communication channels
• Assess and handle clients' needs
• Manage client files independently
• Grow client portfolios through sales and commercial activities
• Actively contribute to the agency's day-to-day activities

Insurance Customer Advisor

• Welcome clients via all communication channels: in the branch, by phone, or by email
• Assess clients' needs: research and identify their expectations
• Promote and sell the agency's insurance products
• Manage client files independently: prepare tailored quotes, issue insurance policies, collect documents, and perform follow-up
• Grow client portfolios through commercial activities
• Provide support in claims handling and follow-up when necessary
• Actively participate in the life of the agency

• Greet and assist customers through all communication channels: in branch, by phone, or by email
• Assess customers' needs: identify their expectations and present GAN Assurances' offerings
• Manage customer files independently: prepare tailored quotes and issue insurance contracts
• Grow client portfolios through commercial initiatives and cross-selling of multiple products
• Provide support for claims handling and follow-up when needed
• Actively participate in branch activities

• Greet and assist clients through all communication channels: in-branch, by phone, or by email
• Handle clients' needs: identify their expectations and present GAN Assurances' offerings
• Manage client files: quotes, policy issuance, and follow-up
• Grow client portfolios through commercial/sales initiatives
• Contribute to agency operations: supply management and administrative tasks

Insurance Client Advisor

Business Development Rep

• Drive commercial development
• Generate new opportunities and expand the client base
• Direct prospecting and acquisition of new clients
• Propose tailored insurance solutions
• Manage and follow up the portfolio autonomously
• Develop targeted acquisition initiatives
• Implement regular competitive intelligence
• Maintain reporting and activity reports

Business Development Officer, Personal Insurance

• Greet and assist clients through all communication channels: in branch, by phone or by email
• Assess client needs: research and identify their expectations
• Manage client files independently: prepare tailored quotes, issue insurance policies
• Grow client portfolios through commercial actions
• Manage and follow up on claims
• Actively contribute to the day-to-day life of the agency.

• Greet clients through all communication channels
• Address clients' needs
• Manage client files autonomously
• Develop client portfolios
• Support claims management and follow-up
• Actively participate in agency life

• Welcome clients across all communication channels
• Handle and assess clients' needs
• Manage client files independently
• Grow client portfolios through commercial activities
• Manage and follow up on claims
• Actively participate in agency life

• Greet and assist customers through all communication channels: in-branch, by phone, and by email
• Handle customer needs: identify and assess expectations, present GAN Assurances, and promote and sell the agency's insurance products
• Manage customer files independently: produce tailored quotes, issue insurance contracts, collect, track, verify, and follow up on administrative documents and signatures
• Grow customer portfolios through commercial actions including multi-product solutions: cross-selling and upselling
• Handle and follow up claims: open claims notifications, appoint experts, collect documentation and perform follow-ups, and support customers throughout the claims process
• Actively contribute to agency operations: liaise with the insurer, manage supplies, and assist with administrative tasks (mail, archives, etc.)

• Accueil des clients par tous les moyens de communication : en agence, téléphone ou email
• Traitement des besoins des clients : recherche et identification de leurs attentes
• Gestion des dossiers clients en toute autonomie
• Gestion et suivi des sinistres : ouverture des déclarations de sinistres
• Développement des portefeuilles clients par des actions commerciales

Conseiller clients en assurance

• Greet and assist clients via all communication channels: in the branch, by phone or by email
• Handle client needs: identify and assess their expectations, present GAN Assurances, and promote and sell the agency’s insurance products
• Manage client files autonomously: prepare tailored quotes, issue insurance policies, collect, track, verify and follow up on administrative documents and signatures
• Grow client portfolios through in-branch commercial activities: follow-up sales opportunities and cross-selling
• Actively participate in branch operations: liaise with the insurer, manage supplies, and handle administrative tasks for the branch (mail, archives, etc.)

• Accueil des clients par tous les moyens de communication : en agence, téléphone ou email
• Traitement des besoins des clients : présentation de GAN Assurances, valorisation et commercialisation des offres d’assurances de l’agence
• Gestion des dossiers clients en toute autonomie
• Gestion et suivi des sinistres : ouverture des déclarations, en charge de missionner les experts
• Développement des portefeuilles clients par des actions commerciales

• Greet and assist customers through all communication channels: in-branch, by phone or by email
• Handle customers' needs: identify and assess their expectations, and present GAN Assurances' products and services
• Promote and sell the agency's insurance offers
• Manage client files independently: prepare tailored quotes and issue insurance policies
• Grow client portfolios through cross-selling and multi-product commercial initiatives
• Manage and follow up on claims: register claim notifications
• Participate actively in agency life

• Greet and assist clients through all communication channels: in the branch, by phone, or by email
• Handle clients' needs: identify and assess their expectations, present GAN Assurances, and promote and sell the agency's insurance products
• Manage client files independently: prepare tailored quotes, issue insurance contracts, collect, monitor, verify and follow up on administrative documents and signatures
• Develop client portfolios through in-branch commercial activities and multi-product sales: pursue sales opportunities and perform add-on sales
• Manage and follow up on claims: open claim reports, coordinate expert appointments, collect documentation and perform follow-ups, and support clients throughout their claim process
• Actively participate in agency life: liaise with the insurer, manage supplies, and handle agency administrative tasks (mail, archives, ...)
• Be versatile in daily tasks

• Accueillir les clients et prospects par tous les canaux (physique, téléphone, email) avec professionnalisme et réactivité
• Identifier leurs besoins afin de proposer des solutions d’assurance personnalisées
• Valoriser l’ensemble des offres et développer le multi-équipement par des actions de rebond commercial
• Mettre en œuvre des actions de prospections locales et animations
• Participation active à la gestion de l’agenda de l’agence et gestion administrative