
Insurance Customer Advisor
Gan Assurances
full-time
Posted on:
Location Type: Office
Location: Aix-en-Provence • France
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Salary
💰 €30,000 - €35,000 per year
About the role
- Welcome clients and prospects through all channels (in-person, phone, email) with professionalism and responsiveness
- Accurately identify their needs to offer tailored insurance solutions
- Prepare insurance quotes; follow up and chase outstanding quotes
- Record coverages/guarantees; issue and process contracts
- Promote the full product range and increase multi-product adoption through in-branch sales follow-ups and lead follow-up
- Conduct customer retention activities (e.g., satisfaction surveys)
- Schedule appointments, manage the agency calendar, and liaise with the insurance company
Requirements
- Diploma such as a BTS in Insurance, Bachelor's or Master's degree
- Minimum 2–3 years' experience in business development related to policy underwriting and portfolio consolidation
- High standards and rigor, empathy, and a strong customer-service orientation in all circumstances
Benefits
- Annual profit-sharing bonus
- Flexible working hours
- Parking space
- Product and process training program provided by Gan Assurances: remotely by the Company and in-person by a sales inspector
- Daily support from the existing team
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
insurance quotespolicy underwritingportfolio consolidationcontract processing
Soft Skills
professionalismresponsivenesscustomer service orientationempathyhigh standardsrigor
Certifications
BTS in InsuranceBachelor's degreeMaster's degree