Gan Assurances

Counselor

• Welcome clients through all communication channels: in branch, by phone or email
• Handle client needs: identify and research their expectations, present GAN Assurances, and promote and sell the agency’s insurance products
• Manage client files autonomously: prepare tailored quotes, issue insurance contracts, collect, track, verify and follow up on administrative documents and signatures
• Grow client portfolios through commercial actions and multi-product sales: follow-up opportunities and cross‑selling
• Manage and monitor claims: open claim reports, coordinate with appointed experts, collect documents and perform follow-ups, and support clients through the claims process
• Actively participate in agency life: liaise with the insurer, manage supplies, and handle administrative tasks for the agency (mail, archives, etc.)

Insurance Client Advisor

• Greet and assist clients through all communication channels: in branch, by phone, and by email
• Handle clients' needs: identify and assess their expectations and present GAN Assurances
• Manage client files independently: prepare tailored quotes and issue insurance contracts
• Grow client portfolios through commercial actions and cross-selling/multi-product sales
• Manage and follow up claims: open claims reports and coordinate expert appraisals
• Actively participate in branch activities

• Welcome clients through all communication channels: in-branch, by phone or email
• Handle clients' needs: discovery, research and identification of their expectations, present GAN Assurances, promote and sell the agency's insurance offerings
• Manage client files independently: prepare tailored quotes, issue insurance policies, collect, track, verify and follow up on administrative documents and signatures
• Develop your own client portfolio: new subscriptions, follow-up contacts and additional sales across the full product range: pension products, personal protection, supplementary health insurance, life insurance, loan protection, car/home insurance, legal protection
• Handle and monitor claims when necessary: open claims notifications, coordinate experts, collect documentation and perform follow-ups
• Actively participate in agency life: liaise with the insurer, manage supplies and the agency's administrative tasks (mail, archiving, etc.)

Insurance Customer Advisor

• Greet and assist clients through all communication channels: in-branch, by phone, and by email
• Assess clients' needs: identify their expectations, present GAN Assurances, and promote and sell the agency's insurance products
• Manage client files independently: prepare tailored quotes, issue insurance policies, collect and track documentation, perform checks and follow up on outstanding administrative documents and signatures
• Expand client portfolios through commercial activities and multi-product sales: follow-up commercial opportunities and cross-selling and upselling
• Support claims handling and follow-up when needed: open claim files, coordinate expert appointments, collect documentation and follow up, and assist clients throughout the claims process
• Actively contribute to agency operations: liaise with the insurer, manage supplies, and handle administrative tasks (mail, archiving, etc.)

• Accueil des clients par tous les moyens de communication : en agence, téléphone ou email
• Traitement des besoins des clients : recherche et identification de leurs attentes, présentation de GAN Assurances
• Gestion des dossiers clients en toute autonomie : devis sur-mesure, émissions de contrats d’assurances
• Développement des portefeuilles clients par des actions commerciales de multiéquipement
• Gestion et suivi des sinistres : ouverture des déclarations de sinistres, missionner les experts

Conseiller clients en assurance

• Accueil des clients par tous les moyens de communication : en agence, téléphone ou email
• Traitement des besoins des clients : recherche et identification de leurs attentes
• Gestion des dossiers clients en toute autonomie : devis sur-mesure, émissions de contrats d’assurances
• Développement des portefeuilles clients par des actions commerciales de multi équipement
• Participation active à la vie de l’agence

• Greet and assist clients across all communication channels
• Identify and address clients' needs and present GAN Assurances' offerings
• Manage client files autonomously
• Develop client portfolios through business development activities
• Compile and follow up on claims files

• Accueil des clients par tous les moyens de communication : en agence, téléphone ou email
• Traitement des besoins des clients : recherche et identification de leurs attentes
• présentation de GAN Assurances
• valorisation et commercialisation des offres d’assurances (Auto, habitation, MRH...)
• Gestion des dossiers clients en toute autonomie : devis sur-mesure, émissions de contrats d’assurances
• Développement des portefeuilles clients : rebonds commerciaux et ventes additionnelles
• Support à la gestion et suivi des sinistres quand nécessaire
• Participation active à la vie de l’agence

Conseiller Clients en Assurance

• accueil des clients par tous les moyens de communication : en agence, téléphone ou email
• traitement des besoins des clients : recherche et identification de leurs attentes
• gestion des dossiers clients en toute autonomie : devis sur-mesure, émissions de contrats d’assurances
• développement des portefeuilles clients par des actions commerciales de multi-équipement
• participation active à la vie de l’agence

• Accueil des clients par tous les moyens de communication : en agence, téléphone ou email
• Traitement des besoins des clients : recherche et identification de leurs attentes, présentation de GAN Assurances
• Gestion des dossiers clients en toute autonomie : devis sur-mesure, émissions de contrats d’assurances
• Gestion et suivi des sinistres : ouverture des déclarations de sinistres
• Développement des portefeuilles clients par des actions commerciales de multi-équipement

• Accueil des clients par tous les moyens de communication : en agence, téléphone ou email
• Traitement des besoins des clients : recherche et identification de leurs attentes
• Gestion des dossiers clients en toute autonomie : devis sur-mesure, émissions de contrats d’assurances
• Développement des portefeuilles clients par des actions commerciales de multi-équipement
• Participation active à la vie de l’agence

• Welcome clients through all communication channels: in branch, by phone or by email
• Handle clients' needs: investigate and identify their expectations, present GAN Assurances, and promote and sell insurance offerings
• Manage client files autonomously: prepare tailored quotes, issue insurance contracts, and follow up on administrative documents
• Manage and follow up on claims: open claim reports and appoint experts
• Develop client portfolios through commercial activities

• Welcome clients and prospects through all channels (in-person, phone, email) with professionalism and responsiveness
• Accurately identify their needs to offer tailored insurance solutions
• Prepare insurance quotes; follow up and chase outstanding quotes
• Record coverages/guarantees; issue and process contracts
• Promote the full product range and increase multi-product adoption through in-branch sales follow-ups and lead follow-up
• Conduct customer retention activities (e.g., satisfaction surveys)
• Schedule appointments, manage the agency calendar, and liaise with the insurance company

• Rôle de conseil et de médiateur entre la compagnie d’assurance et les clients
• Gestion des sinistres en autonomie
• Accueil des clients par tous les moyens de communication
• Prise en charge des dossiers de sinistralité particuliers
• Conseil et accompagnement des clients à travers le sinistre
• Échanges entre l’agence, la compagnie et les clients
• Renfort de l’équipe sur la gestion et développement du portefeuille clients
• Participation active à la vie de l’agence

• Welcome clients through all communication channels: in the branch, by phone or by email.
• Handle clients' needs: identify and assess their expectations, present GAN Assurances, and promote and sell the agency's insurance offerings.
• Manage client files autonomously: prepare tailored quotes, issue insurance contracts, collect, follow up, verify and remind for administrative documents and signatures.
• Develop client portfolios through commercial activities and multi-product sales: business follow-ups and additional sales.
• Manage and monitor claims: open claims notifications, coordinate experts, collect supporting documents and perform follow-ups, and support clients throughout the claims process.
• Actively participate in agency life: liaise with the insurer, manage supplies, and handle the agency's administrative tasks (mail, archives, etc.).