
VIP Portfolio Manager, Turkish Speaking
Gamdom
full-time
Posted on:
Location Type: Remote
Location: Anywhere in the World
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About the role
- Own a defined book of high-value players with clear targets for revenue, retention, and LTV expansion.
- Operate as a commercial owner, every interaction has intention and impact.
- Build genuine relationships paired with disciplined outreach rhythms.
- Identify opportunities early: upsell, cross-sell, reactivation, churn rescue.
- Deliver tailored bonuses, promos, and bespoke experiences backed by ROI.
- Monitor daily player health: activity shifts, deposit behavior, risk signals, win/loss swings.
- Intervene at decisive moments: activation, cold streaks, hot streaks, dormancy, near-churn.
- Maintain clean, precise documentation of every interaction and decision.
Requirements
- A proven ability to grow a book of business with measurable results.
- Analytical instincts - comfortable interpreting player data and value drivers.
- Sales and negotiation fluency that creates player and business value.
- Cross-cultural communication skills - you adapt naturally to diverse profiles.
- Operational discipline - clean cadences, consistent systems, immaculate documentation.
Benefits
- Competitive salary
- Flexible work hours
- Professional development budget
- Home office setup allowance
- Global team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysissalesnegotiationcustomer relationship management
Soft Skills
analytical instinctscross-cultural communicationoperational disciplinerelationship buildingoutreachdocumentation