Quality Manager, Heat Pump Installations
GALVANY
full-time
Posted on:
Location Type: Hybrid
Location: Berlin • 🇩🇪 Germany
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Create, maintain and continuously develop training materials, technical guides and checklists for external plumbing, heating and HVAC installation partners
- Document all relevant installation processes — practical, standardized and easy to understand
- Use and, where appropriate, further develop a modern digital tool to train partner companies efficiently (e‑learning, onboarding platforms, video formats, etc.)
- Deliver technical training (remote and on-site) for new teams and provide refresher training for existing contractors
- Perform quality inspections of completed installations based on technical criteria — including on-site checks when required
- Prepare qualitative feedback on installations for the respective partner teams
- Feed these findings back into the training processes to drive continuous improvement
- Work closely with Operations, Key Account Management and the Technical team to further develop our standards
Requirements
- Completed vocational training in the plumbing/heating/HVAC field (e.g., heating, sanitary and air‑conditioning installer) — ideally with a master craftsman (Meister) qualification, technician training or an equivalent qualification
- Practical experience in heat pump installation
- A clear understanding of what high‑quality technical workmanship looks like — and how to lead others to achieve it
- Technical affinity and experience using digital tools for knowledge transfer (e.g., Google Workspace, LMS, training videos, interactive training platforms)
- Didactic aptitude, a structured working style and strong communication skills
- Very good German language skills (C2); Eastern European languages are a plus
Benefits
- Attractive compensation
- Hybrid working: partial home office possible after onboarding
- Laptop and company mobile phone
- Modern, centrally located office in Berlin
- Healthy, discounted lunch
- Collegial team with a genuine learning and feedback culture
- Training opportunities and long‑term development prospects
- Freedom to shape your role in a forward‑looking company
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
plumbingheatingHVACheat pump installationtechnical workmanshipdidactic aptitude
Soft skills
communication skillsstructured working styleleadership
Certifications
vocational trainingmaster craftsman qualificationtechnician training