People Operations Lead
Galileo
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $120,000 - $130,000 per year
Job Level
About the role
- Own the technical infrastructure of our HR function, including HRIS administration, data integrity, and systems optimization across the complete employee lifecycle
- Design and continuously improve repeatable People Operations workflows, identifying bottlenecks, eliminating manual work, and documenting durable processes through SOPs, checklists, and decision guides
- Manage end-to-end resolution of People requests in Jira, treating each ticket as an opportunity to strengthen operational processes and improve employee experience
- Drive proactive data reconciliation and audit processes, catching discrepancies before they impact employees, payroll, or compliance requirements
- Lead multiple concurrent People Operations projects and initiatives, delivering accurate outcomes on time while managing dependencies and risk across HR, Credentialing, and Recruiting operations
- Serve as the strategic partner for stakeholders across the organization, translating complex HR processes into clear business context and identifying how organizational changes impact systems and data
- Build preventive controls and edge case handling into processes, anticipating potential failures before they occur and creating scalable solutions that grow with the company
- Provide data reporting and analytics that go beyond basic requests—identifying trends, surfacing insights, and flagging anomalies that inform People strategy
Requirements
- 5+ years in People Operations with hands-on ownership of HRIS administration and core HR operational workflows across the employee lifecycle
- Deep expertise in HR data management, reconciliation, and reporting, with advanced Excel proficiency (XLOOKUP, pivot tables, data analysis) demonstrated through real-world application
- Proven track record of managing end-to-end HR processes including payroll operations, benefits administration, and compliance reporting with exceptional attention to detail and accuracy
- Experience designing and documenting operational workflows, creating SOPs, and building scalable processes that reduce manual work and improve efficiency
- Demonstrated ability to manage multiple concurrent priorities and projects, delivering end-to-end outcomes without formal project management overhead while maintaining zero overdue tickets
- Strong operational judgment with a track record of identifying edge cases, anticipating downstream impacts, and implementing preventive controls before issues arise
- Business-minded approach that balances tradeoffs between speed, compliance, employee experience, and cost while maintaining data integrity
- Experience with ticketing systems (Jira preferred) and HRIS platforms (any major system—Rippling, BambooHR, Workday, etc.)
- Empathetic and human-centered decision-making that considers policy, employee experience, and business impact in every solution
- Healthcare experience is not required.
Benefits
- Medical / Dental / Vision insurance
- Flexible Spending Account
- Health Savings Account + match
- Company paid STD/LTD, AD&D, and Life insurance
- Paid Family Leave
- 401K + match
- Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
HRIS administrationdata managementdata reconciliationdata reportingExcelSOP creationoperational workflowspayroll operationsbenefits administrationcompliance reporting
Soft Skills
attention to detailoperational judgmentempathetic decision-makingproject managementstrategic partnershipprocess improvementdata integrityrisk managementcommunicationproblem-solving