Manager, Sales Force Effectiveness
Galderma
full-time
Posted on:
Location Type: Office
Location: Fort Worth • California • Florida • United States
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About the role
- Partner with sales leadership to proactively implement operational improvements, enhancements, and system customizations that meet business needs.
- Facilitate strategic sales planning processes and business reviews across all key stakeholder groups.
- Develop and maintain sales force automation systems which direct the operation of call reporting, sales reporting, and database warehousing to ensure accurate and timely information.
- Collaborate with key stakeholders to identify KPIs and develop automated, timely reporting for analysis and review.
- Conduct ad-hoc and routine data analyses in measurement of KPIs and consistently report in business reviews.
- Identify opportunities through analysis to improve territory efficiency and maximize sales.
- Optimize sales process and planning – including targeting, alignments, and segmentation.
- Consistently evaluate and refine processes as needed.
- Drive continuous improvement and adoption of CRM platforms, digital tools, and analytics capabilities to enhance field productivity.
- Establish structured communication channels with field teams to gather feedback, share best practices, and ensure alignment on priorities.
- Collaborate with other functions in the Commercial Excellence organization – including Insights, Analytics, Training, I&C, Data Management.
Requirements
- Bachelor’s degree required; advanced degree preferred
- 2+ years experience in sales operations within the pharmaceutical, biotechnology, or medical device industries.
- In-depth knowledge of industry sales and marketing strategies.
- Strong proficiency in data visualization, modeling tools, and CRM/BI platforms – including Power BI and Veeva.
- Demonstrated high resilience and agility as well as a keen analytical mindset, curiosity, and ability to proactively anticipate points of confusion.
- Proven experience communicating complex analyses in a simple and clear manner.
- Superb verbal and written communications skills.
Benefits
- working for an organization that embraces diversity & inclusion
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales operationsdata analysisKPI developmentsales force automationdata visualizationmodeling toolsCRM platformsBI platformsreportingterritory efficiency
Soft Skills
communicationanalytical mindsetcuriosityresilienceagilitycollaborationstrategic planningprocess optimizationfeedback gatheringbest practices sharing