
Associate Director, Digital Field Enablement
Galderma
full-time
Posted on:
Location Type: Hybrid
Location: Boston • Florida • Massachusetts • United States
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Salary
💰 $170,000 - $210,000 per year
Job Level
Tech Stack
About the role
- Develop and execute a multi-year strategy for field digital enablement that supports commercial priorities and talent development goals
- Serve as a senior advisor to Sales leadership on digital engagement trends, capability gaps, and readiness for new initiatives
- Act as the business owner for the sales force digital engagement ecosystem, defining the roadmap for key capabilities including the Veeva Commercial Cloud platform, AI-driven insight/NBA engines, Interactive Visual Aids (IVAs), virtual engagement/remote detailing tools, and field-facing content portals
- Lead high-priority initiatives for the field force, including the pilot and national rollout of new digital engagement tools, AI-powered dashboards, and platforms
- Collaborate with Sales Training to design and implement learning programs that support the adoption of new digital tools, data-driven selling models, and virtual engagement skills
- Establish and manage a network of "field champions" or "super users" to foster a culture of continuous improvement and embed best practices
Requirements
- Bachelor’s degree in Life Sciences, Business, Education, or related field (Master’s preferred)
- 8-10+ years in pharmaceutical, biotech, or dermatology roles
- 5+ years of progressive responsibility in sales, sales leadership, sales training, or commercial digital/IT roles
- Deep expertise and hands-on experience with the Veeva Commercial Cloud ecosystem (including CRM, Approved Email, CLM, and Veeva Engage)
- Demonstrated success leading large-scale change management or technology adoption initiatives for a sales organization
- Proven ability to influence senior leaders and drive adoption of new digital ways of working across a matrix organization
- Strong understanding of omnichannel marketing principles and the integration between sales and marketing platforms
- In-depth knowledge of FDA regulations, PhRMA Code, and healthcare compliance guidelines.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
digital engagementchange managementtechnology adoptiondata-driven sellingomnichannel marketingsales trainingcapability developmentAI-driven insightsvirtual engagement skillssales leadership
Soft Skills
influencingcollaborationcontinuous improvementleadershipcommunicationstrategic thinkingnetwork managementproblem-solvingadaptabilitymentoring