Learning Platform Administrator
Gainwell Technologies
full-time
Posted on:
Location Type: Remote
Location: India
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About the role
- Serve as the primary administrator for Skillsoft Percipio , including configuration, catalog management, user audiences/groups, assignments, learning paths, and day-to-day platform operations
- Own platform governance standards, including publishing conventions, naming/version control practices, archiving, and quality checks to support a consistent learner experience
- Configure and maintain user attributes and related platform settings to enable targeted learning assignments and audience-based learning delivery
- Support learning platform access needs and resolve account, login, and permission issues
- Partner with HRIS and IT teams to support integrations and user data flows, including identity and access requirements and single sign-on coordination
- Monitor and resolve learner-impacting issues (access, content launch, completion status, catalog/search behavior), escalating to vendors or internal IT as needed
- Maintain platform documentation and knowledge resources (admin guidance, FAQs, learner support content) to reduce support volume and improve self-service
- Develop interactive eLearning and microlearning using Articulate Storyline and Rise 360 (scenario-based learning, branching, knowledge checks, and assessments).
Requirements
- Bachelor’s degree in Instructional Design, Learning Sciences, Education, Organizational Development, HR, or a related field, or equivalent practical experience
- 8+ years of experience in learning platform administration and/or instructional design with demonstrated ability to operate in a blended role
- Demonstrated expertise administering Skillsoft Percipio , including configuration, assignments, audiences/groups, reporting, and troubleshooting
- Advanced proficiency with Articulate Storyline and Rise 360 (portfolio samples required or available upon request)
- Experience supporting integrations and user access workflows (for example, single sign-on coordination and user provisioning processes)
- Demonstrated reporting and analytics skills, including turning learning platform data into actionable insights
- Strong written communication and stakeholder management skills.
Benefits
- Remote opportunity
- Professional development
- Skillsoft Percipio Ownership
- eLearning and microlearning development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
learning platform administrationinstructional designconfigurationuser managementreportingtroubleshootingeLearning developmentmicrolearningdata analyticsaudience-based learning delivery
Soft Skills
written communicationstakeholder management