Quality Management Director
Gainwell Technologies
full-time
Posted on:
Location Type: Hybrid
Location: Any City • California • United States
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Salary
💰 $90,700 - $129,500 per year
Job Level
About the role
- The Quality Management Director serves a critical function providing review and monitoring of services provided by Gainwell on the Medi-Cal account.
- Responsible for the quality management program and is the primary point of communication with the client.
- Set the strategy and vision for the account’s Quality Management activities including Quality Assurance, Quality Control and reporting.
- Provide structure, methodologies and direction for root cause analysis, corrective actions and ongoing process improvements.
- Manage all account quality management activities as well as provide leadership and support to the quality management team.
Requirements
- Must possess a Bachelor’s degree and a minimum of four (4) years of quality management (QM) experience.
- Quality Management experience shall be specific to a large-scale healthcare payer operation with an emphasis on customer and service delivery.
- Two (2) years of Medicaid Management Information System (MMIS) or government, or private sector healthcare payer experience.
- Strong analytical, communication, and organizational skills with the ability to manage multiple priorities.
- Excellent leadership and management skills to provide direction to and engage with both local and leveraged quality team members.
Benefits
- Health (medical, dental, vision) benefits start on day 1 of employment.
- Company match 401K and other benefits available within months of starting.
- New employees are eligible to take advantage of flexible vacation policy after ninety (90) calendar days of employment.
- Company provided computer for work use.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
quality managementquality assurancequality controlroot cause analysiscorrective actionsprocess improvementsMedicaid Management Information Systemhealthcare payer operations
Soft skills
analytical skillscommunication skillsorganizational skillsleadership skillsmanagement skills
Certifications
Bachelor's degree