GAIN

Junior UX Consultant

GAIN

full-time

Posted on:

Location Type: Hybrid

Location: LondonUnited Kingdom

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Job Level

About the role

  • - Liaising with clients communicating clearly and positively whilst fostering good relationships and providing excellent service at all times.
  • - Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototype development.
  • - Analysing research to identify problems and opportunities for product or service improvements.
  • - Making recommendations and confidently communicating these to product and design teams through a variety of formats such as written reports and visualised designs.
  • - Contributing to collaborative workshops with clients to support them in developing and implementing solutions.
  • - Working with research participant recruitment teams to identify representative users of a product or service.
  • - Supporting the wider team, including client services, sales and marketing as required.

Requirements

  • - Educated to Degree level in a relevant field and/or completed a recognised intensive UX course.
  • - Some relevant industry experience would be beneficial but not essential
  • - Relevant transferable skills and knowledge from other work and life experiences are also valid
  • - Experience of visually communicating design solutions
  • - Passion for understanding human behaviour and interactions with digital products and services
  • - Excellent verbal and written communication
  • - Well organised, plans in line with delivery needs and able to adapt when context or requirements change
  • - A proactive problem solver with a ‘can-do’ attitude and a commitment to continual learning and development
  • - An effective active team member who contributes positively
Benefits
  • - Our benefits for UK employees include:
  • - Private Medical Insurance
  • - BUPA Life Assurance
  • - Income protection
  • - Employee Assistance Programme
  • - Cycle to Work salary sacrifice scheme
  • - Tech & Wearables salary sacrifice scheme
  • - Octopus EV Scheme
  • - Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing**
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX researchusability testingwireframingprototype developmentjourney mappingservice designcard sortingdepth interviewscompetitor reviewsinformation architecture
Soft Skills
communicationrelationship buildingproblem solvingcollaborationorganizationadaptabilityproactivityteamworkcritical thinkingcommitment to learning
Certifications
degree in relevant fieldrecognised intensive UX course