
Junior UX Consultant
GAIN
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- - Liaising with clients communicating clearly and positively whilst fostering good relationships and providing excellent service at all times.
- - Developing and conducting appropriate research and other UX activities through a range of methodologies including survey, depth interviews, usability testing, card sorting, competitor reviews, personas, journey mapping, service design, IA development, wireframing and prototype development.
- - Analysing research to identify problems and opportunities for product or service improvements.
- - Making recommendations and confidently communicating these to product and design teams through a variety of formats such as written reports and visualised designs.
- - Contributing to collaborative workshops with clients to support them in developing and implementing solutions.
- - Working with research participant recruitment teams to identify representative users of a product or service.
- - Supporting the wider team, including client services, sales and marketing as required.
Requirements
- - Educated to Degree level in a relevant field and/or completed a recognised intensive UX course.
- - Some relevant industry experience would be beneficial but not essential
- - Relevant transferable skills and knowledge from other work and life experiences are also valid
- - Experience of visually communicating design solutions
- - Passion for understanding human behaviour and interactions with digital products and services
- - Excellent verbal and written communication
- - Well organised, plans in line with delivery needs and able to adapt when context or requirements change
- - A proactive problem solver with a ‘can-do’ attitude and a commitment to continual learning and development
- - An effective active team member who contributes positively
Benefits
- - Our benefits for UK employees include:
- - Private Medical Insurance
- - BUPA Life Assurance
- - Income protection
- - Employee Assistance Programme
- - Cycle to Work salary sacrifice scheme
- - Tech & Wearables salary sacrifice scheme
- - Octopus EV Scheme
- - Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing**
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
UX researchusability testingwireframingprototype developmentjourney mappingservice designcard sortingdepth interviewscompetitor reviewsinformation architecture
Soft Skills
communicationrelationship buildingproblem solvingcollaborationorganizationadaptabilityproactivityteamworkcritical thinkingcommitment to learning
Certifications
degree in relevant fieldrecognised intensive UX course