gaiia

Full-stack Engineer

• Design, develop and deploy GraphQL APIs intended for both internal and external use.
• Design, develop and maintain a sophisticated Workflow Engine, with great attention to performance, scalability, user experience and security.
• Develop, in collaboration with talented designers, a flexible Workflow Builder that make our reputation.
• Build developer-friendly tooling for other dev squads to integrate with the Workflow Engine.

Senior Full-Stack Software Developer – Workflow Builder

• Expedite customer onboarding by building a large-scale telecommunications data migration platform.
• Work in a serverless ecosystem of microservices deployed on a cloud infrastructure.
• Build and own the system that migrates customer data from their previous platform into gaiia.
• Optimize the automation of exporting, ingesting, validating, and importing millions of data points under tight time constraints.
• Create a self-serve migration experience by developing intuitive customer-facing interfaces.
• Collaborate with Feature squads, Customer Success, and the Implementation Team to craft the perfect onboarding experience for our customers.

Senior Full Stack Software Developer – Migration Platform

• Build and own the system that migrates customer data from their previous platform into gaiia
• Optimize the automation of exporting, ingesting, validating, and importing millions of data points under tight time constraints
• Create a self-serve migration experience by developing intuitive customer-facing interfaces
• Collaborate with Feature squads, Customer Success, and the Implementation Team to craft the perfect onboarding experience for our customers

Engineering Lead – Migration Platform

QA Engineer

• Foster a culture of excellence by setting and maintaining high standards of quality across our software.
• Ensure that the software is free from bugs, works as expected, follows consistent design standards, and meets the needs of our users.
• Design and execute tests, identify and report defects, write automated tests and collaborate closely with developers and other team members.

QA Specialist

QA Automation Engineer

• Workflow Implementation: Translate solution designs and customer requirements into end-to-end workflows using gaiia’s workflow builder.
• Implement orchestration logic (conditions, retries, fallbacks, compensations, parallelism) to handle real-world edge cases and partial failures.
• Build reusable workflow patterns and templates so implementations scale across customers and vendors.
• Write TypeScript code steps when needed (data transforms, validations, custom logic) and keep workflows clean and testable.
• Customer Delivery, Ownership, and Coaching: Own workflow outcomes end-to-end: from discovery handoff → implementation → rollout → support.
• Troubleshoot production workflow runs using logs/metrics and improve workflows based on real incidents and customer feedback.
• Coach customers on workflow best practices for self-serve, capability boundaries, and expectation management.
• Influence the Workflow Builder’s roadmap by sharing recurring needs (new integrations, SDK improvements, UI features, etc.).

Workflow Automation Engineer – Network Solutions

• Design a flexible and robust billing engine that adapts to any use case
• Build plug-and-play payment and tax processor integrations
• Develop infrastructure for rating and charging voice customers
• Design, develop and deploy GraphQL APIs for internal and external use
• Develop delightful interfaces in collaboration with designers
• Collaborate with other full-stack developers

Senior Full Stack Software Developer, Billing

Account Executive

• Develop and execute strategies to generate sufficient pipeline to meet and exceed a $1.2M+ fully ramped annual quota.
• Identify and qualify leads through various channels, including cold outreach, field events and conferences, networking, and inbound inquiries.
• Maintain a robust pipeline, ensuring consistent follow-up and engagement with prospects.
• Conduct thorough research to understand prospects’ business needs, pain points, and how gaiia can provide value.
• Lead presentations, product demonstrations, and negotiations with multiple stakeholders within prospective organizations.
• Develop and deliver compelling sales proposals and contracts, effectively communicating the value of gaiia’s platform.
• Manage complex sales cycles from initial contact to close, ensuring alignment with the prospects’ buying process.
• Build and nurture strong relationships with key decision-makers and influencers within target accounts.
• Serve as the main point of contact for prospects, addressing any questions or concerns throughout the sales process.
• Foster long-term relationships to create customer loyalty and referrals.
• Develop a deep understanding of our platform, its features, and its value proposition for CSPs.
• Stay informed about industry trends, competitive landscape, and customer needs within the telecom sector.
• Provide feedback to the product team to help shape the roadmap and address market demands.
• Collaborate with the small but mighty GTM team to align on lead generation campaigns and sales enablement materials.
• Work closely with the customer success and technical teams to ensure a seamless transition from sales to implementation.
• Track and report on sales activities, pipeline status, and forecast to the leadership team.

Business Development Rep

• Own new pipeline creation across multiple channels: outbound, events, partnerships, customer referrals, and other creative, high-yield approaches.
• Proactively engage target CSPs through cold outreach, warm introductions, and industry networking.
• Take responsibility for pipeline results, not just activity — meetings that convert, opportunities that progress.
• Manage outreach into a defined account list (2,000-3,000 CSPs), prioritizing accounts most likely to be in market.
• Work closely with sales leadership to refine targeting, messaging, and timing based on what’s working.
• Use industry events, conferences, and hosted dinners as a core pipeline lever.
• Act as gaiia’s primary on-site presence at events: running the booth, hosting conversations, and leading dinners.
• Proactively identify and engage target prospects ahead of events to drive meetings, booth traffic, and dinner attendance.
• Ensure strong post-event follow-up that turns conversations into qualified opportunities.
• Partner with an internal events/marketing function that handles logistics, sponsorships, and execution details.
• Build and maintain strong relationships with industry partners, consultants, and influencers who can drive introductions and referrals.
• Develop repeatable referral and partner-led pipeline motions over time.
• Represent gaiia as a credible, trusted presence in the CSP ecosystem.