gaiia

Full-stack Engineer

• Work in a serverless ecosystem of microservices deployed on a cloud infrastructure.
• Design, develop, and deploy GraphQL APIs consumed by external developers, internal squads, and AI systems alike.
• Collaborate closely with other squads who build on top of your primitives.
• Keep the extension sandbox safe and reliable, ensuring anything built against the platform can’t take down the rest of the application.

Intermediate/Senior Full-Stack Software Developer – Extensibility

Product Designer

• Design end-to-end experiences for gaiia’s operational platform, from early concepts and prototypes to polished, shipped UI.
• Partner with product and engineering to frame ambiguous problems, set direction, and translate strategy into clear scopes, strong interaction models, and durable design decisions.
• Use research and rapid iteration to make complex workflows simpler, faster, and more trustworthy.
• Help shape squad priorities by clarifying tradeoffs, defining what success looks like, and aligning stakeholders around the best path forward.
• Build and evolve our design system so teams can ship consistently high-quality experiences as the product scales.
• Use AI thoughtfully to explore more options, validate decisions sooner, and increase the impact of your work.
• Partner with QA to review and validate designs through testing, clear specs, edge cases, and acceptance criteria.
• Raise the bar on craft, accessibility, and clarity by sweating the details that make software feel effortless.
• Help level up the team by sharing feedback, mentoring, and raising the quality bar through design reviews and collaboration.

Senior Product Designer

• Design end-to-end experiences for gaiia’s operational platform, from early concepts and prototypes to polished, shipped UI.
• Work closely with product and engineering to turn ambiguous problems into clear scopes, strong interaction models, and durable design decisions.
• Use research and rapid iteration to make complex workflows simpler, faster, and more trustworthy.
• Build and evolve our design system so teams can ship consistently high-quality experiences as the product scales.
• Partner with QA to make to review, test, with clear specs, edge cases, and acceptance criteria.
• Use AI thoughtfully to explore more options, validate decisions sooner, and increase the impact of your work.
• Raise the bar on craft, accessibility, and clarity—sweating the details that make software feel effortless.

Solutions Engineer

• Conduct deep discovery sessions to understand customers’ existing network environments, including CPE, access, transport, core, and OSS/BSS layers.
• Document network topologies, business process flows, and integration points with clarity, highlighting constraints, dependencies, and design assumptions.
• Help customers and internal stakeholders understand trade-offs and priorities when designing around a mix of new and legacy infrastructure and business operations.
• Collaborate with Sales Engineers and Account Executives to support technical discovery and qualification of prospects.
• Translate customer network requirements into tailored solutions that showcase the value and feasibility of gaiia’s platform.
• Build and implement workflows leveraging gaiia’s workflow builder.
• Provide architecture oversight and clarification during onboarding and implementation phases.
• Build an efficient and repeatable process for network scoping, deep dive, solution alignment, and implementation.
• Act as a subject matter expert for internal teams needing context on customer network design and implementation considerations.
• Partner with Product and Engineering to influence roadmap direction based on real-world customer network needs.
• Drive requirements to a team of highly-skilled software engineers to develop network provisioning automations based on your designs.

Workflow Solutions Engineer

QA Automation Engineer

• Translate solution designs and customer requirements into end-to-end workflows using gaiia’s workflow builder.
• Implement orchestration logic (conditions, retries, fallbacks, compensations, parallelism) to handle real-world edge cases and partial failures.
• Build reusable workflow patterns and templates so implementations scale across customers and vendors.
• Write TypeScript code steps (data transforms, validations, custom logic) and keep workflows clean and testable.
• Own workflow outcomes end-to-end: from discovery handoff → implementation → rollout → support.
• Troubleshoot production workflow runs using logs/metrics and improve workflows based on real incidents and customer feedback.
• Coach customers on workflow best practices for self-serve, capability boundaries, and expectation management.
• Influence the Workflow Builder’s roadmap by sharing recurring needs (new integrations, SDK improvements, UI features, etc.).

Intermediate/Senior Full-Stack Software Developer – Extensibility

Senior Product Designer

Product Designer

Workflow Solutions Engineer

Workflow Automation Engineer