GACC Midwest - German American Chamber of Commerce of the Midwest, Inc.

Field Engineer

• Support installation, startup, and commissioning activities for electron beam welding and additive manufacturing systems
• Diagnose and resolve complex electrical, mechanical, controls, vacuum, and electromechanical issues
• Provide technical support and troubleshooting both remotely and on-site
• Serve as a key technical resource during customer escalations
• Deliver customer training and technical guidance
• Support root-cause analysis and implementation of corrective actions
• Work closely with engineering and project teams in Germany and the U.S.
• Contribute to technical documentation, troubleshooting procedures, and knowledge-sharing initiatives

Senior Field Service Engineer – Advanced Manufacturing Systems

Events

• In partnership with the Senior Sponsorship Manager and CEO, manage the full lifecycle of sponsorship sales, including prospect research, outreach, sales pitches and proposal development, contract negotiation, and execution of sponsor deliverables.
• Develop customized sponsorship packages that drive revenue and deliver value to partners.
• Build and maintain relationships with local and international partners to grow awareness and engagement.
• Ensure fulfillment of all sponsor benefits pre-, during, and post-event, including performance reporting.
• Support budget planning and oversee invoicing, payment tracking, and reconciliation for sponsorships.
• Support vendor, sponsor, and contractor communications, including recruitment, coordinating operational needs, schedules, and follow-ups before the market.
• Assist with the planning and execution of special ancillary events within the Christkindlmarket (e.g. German Wine Tasting, ‘Twas the Night Before Christkindlmarket, etc.).
• Assist with vendor and contractor coordination and communications on-site during the market.
• Support daily event and market operations, including setup, breakdown, signage, inventory movement, and operational readiness.
• Ensure that all visitors and sponsors of the markets have a positive experience by always providing exceptional customer service and dealing effectively with any concerns or complaints.

Assistant Manager – Sponsorship and Events

Manager

• Strategically searching and developing new sea/air logistics opportunities nationally, focusing solely on the European market.
• Investing in relationships, as a SME with external customer(s) and internal customers.
• Managing various projects/tasks across cross-functional teams.
• Travelling both domestically and internationally with the ability to work across various cultures.
• Using Pipedrive (CRM) to target and document prospective clients.
• Developing client strategy with appropriate Green marketing materials.
• Product champion and subject matter expert for assigned trade lanes and liaison between branch management, sales, key customers and Branch operations.
• Treasuring, protecting and promoting our brand.

Senior Field Service Engineer – Advanced Manufacturing Systems

Assistant Manager – Sponsorship and Events

European Trade Lane Manager