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GACC Midwest - German American Chamber of Commerce of the Midwest, Inc.

Senior Field Service Engineer – Advanced Manufacturing Systems

GACC Midwest - German American Chamber of Commerce of the Midwest, Inc.

Senior Field Service Engineer supporting electron beam welding and additive manufacturing systems across North America. Involves technical problem-solving, customer training, and collaboration with global engineering teams.

Posted 6/17/2026full-timeLombard • Illinois • 🇺🇸 United StatesSenior💰 $50 - $55 per hourWebsite

Tech Stack

Tools & technologies
Electron

About the role

Key responsibilities & impact
  • Support installation, startup, and commissioning activities for electron beam welding and additive manufacturing systems
  • Diagnose and resolve complex electrical, mechanical, controls, vacuum, and electromechanical issues
  • Provide technical support and troubleshooting both remotely and on-site
  • Serve as a key technical resource during customer escalations
  • Deliver customer training and technical guidance
  • Support root-cause analysis and implementation of corrective actions
  • Work closely with engineering and project teams in Germany and the U.S.
  • Contribute to technical documentation, troubleshooting procedures, and knowledge-sharing initiatives

Requirements

What you’ll need
  • 5+ years of experience in Field Service, Startup, Applications Engineering, Technical Support, or a related technical role
  • Strong troubleshooting skills involving complex industrial equipment
  • Experience supporting electrical, mechanical, automation, or electromechanical systems
  • Ability to work independently in customer-facing environments
  • Strong communication and training capabilities
  • Willingness to travel approximately 25–40%

Benefits

Comp & perks
  • 15 days PTO
  • 401(k) with company match
  • Blue Cross Blue Shield medical coverage including dental
  • Visa sponsorship may be considered on a case-by-case basis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
electron beam weldingadditive manufacturingtroubleshootingelectrical systemsmechanical systemscontrols systemsvacuum systemselectromechanical systemsroot-cause analysistechnical documentation
Soft Skills
communicationtrainingproblem-solvingindependencecustomer serviceteam collaborationtechnical guidanceescalation managementknowledge sharingadaptability