AI Expert, Program Manager
FYXER
contract
Posted on:
Location Type: Remote
Location: South Africa
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About the role
- Provide end-to-end oversight of the AI training and enablement program, ensuring milestones and deliverables are met on time and to scope.
- Establish structured workflows, timelines, and reporting mechanisms to maintain visibility across the program.
- Maintain ownership of trackers, dashboards, documentation, and regular status updates.
- Identify risks early and proactively implement mitigation strategies within the program.
- Coordinate stakeholder reviews, schedules, and feedback cycles.
- Support initiative launches and ensure smooth rollout across training and enablement activities.
- Drive continuous improvement to enhance scalability and efficiency across the program.
- Oversee the development, readiness, and lifecycle management of AI training content.
- Own and manage localisation opt-in processes, coordinating timelines, feedback loops, and quality control across markets.
- Conduct content audits and lifecycle reviews to identify asset sunset opportunities and content gaps.
- Ensure all outputs are accurate, compliant, and aligned with brand and organisational standards.
- Develop and maintain key documentation including version logs for training assets and program materials.
- Support content reviews by providing structured feedback and incorporating stakeholder insights.
- Partner with Content Managers and Training Leads to ensure training materials are scalable, accessible, and globally aligned.
- Provide guidance on post-production tools and learning technologies where applicable (e.g., SCORM modules, AI-assisted learning tools).
- Actively utilise AI tools and platforms to improve operational efficiency, reporting, analysis, and documentation across the program.
- Identify opportunities to integrate AI-driven solutions into workflows and enablement initiatives.
- Maintain strong working knowledge of relevant AI developments and industry trends.
- Support experimentation with AI tools to enhance productivity and effectiveness across the program.
- Act as the central coordination point between internal teams and external stakeholders connected to the program.
- Host and participate in stakeholder calls, providing structured updates and recommendations.
- Build strong relationships with Training Leads, Product teams, Content stakeholders, and AI specialists connected to the program.
- Ensure transparency, accountability, and clarity across all program communications.
- Represent the organisation professionally in stakeholder-facing environments connected to the program.
Requirements
- Proven experience in program or project management within training, enablement, or technology environments.
- Experience managing content workflows and localisation processes.
- Demonstrated hands-on experience using AI tools and platforms to enhance workflow efficiency.
- Strong interest in AI and emerging technologies.
- Excellent organisational and communication skills.
- Familiarity with large-scale technology platforms or digital ecosystems is advantageous.
Benefits
- Collaborate with a high-performing team dedicated to excellence and impactful outcomes.
- Work closely with progressive leaders who value your strategic insight and technical expertise.
- Accelerate your growth through authentic challenges, practical problem-solving, and meaningful feedback.
- Enjoy genuine autonomy within a supportive community focused on collective success.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementproject managementcontent workflowslocalisation processesAI toolsAI platformsworkflow efficiencycontent auditstraining content developmentdocumentation management
Soft Skills
organisational skillscommunication skillsstakeholder managementrelationship buildingrisk managementcontinuous improvementfeedback incorporationtransparencyaccountabilitycoordination