
Senior Manager, People Operations
Fusion92
full-time
Posted on:
Location Type: Hybrid
Location: Chicago • Illinois • United States
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Job Level
About the role
- Execute bi-monthly payroll accurately and on time, managing inputs, reconciliations, and coordination with vendors.
- Support benefits administration including enrollments, life events, and open enrollment execution, in partnership with benefits brokers.
- Coordinate benefits timing, communications, and operational logistics with brokers and vendors.
- Ensure accurate processing of employee changes related to compensation, role changes, and separations.
- Manage day-to-day leaves of absence (LOA), including FMLA and other statutory or company-supported leaves, coordinating with vendors and leaders as needed.
- Support employee separations, ensuring consistent processes, documentation, and respectful offboarding experiences.
- Ensure compliance-related processes and documentation are maintained accurately and escalated appropriately.
- Own the onboarding and offboarding experience to ensure it is consistent, well-coordinated, and reflective of Fusion92’s culture and values.
- Partner with hiring managers and the People team to ensure new hires are set up for success beyond transactional orientation.
- Coordinate logistics and communications while maintaining a thoughtful, human-centered experience.
- Support execution and coordination of people programs led by the Director of People Strategy, such as leadership development, culture initiatives, performance cycles, or talent review processes (e.g., 9-box).
- Assist with program logistics, tracking, communications, and follow-through to ensure initiatives are delivered smoothly.
- Flex capacity across operational and program needs based on business priorities.
- Maintain HRIS data accuracy and support basic people reporting and roll-ups as needed.
- Partner with the Director on preparing data or inputs for dashboards, reviews, or people insights.
- Actively explore opportunities to use AI, automation, or tooling to improve people operations workflows, documentation, communication, and efficiency.
- Bring ideas forward for how AI can reduce friction, improve accuracy, or better support business delivery across People operations.
Requirements
- 6+ years of experience in people operations or HR roles with operational responsibility.
- Hands-on experience with payroll and benefits administration.
- Experience coordinating LOA/FMLA and employee lifecycle processes.
- Strong attention to detail paired with reliability and follow-through.
- Comfort supporting programs and initiatives beyond pure operations.
- Organized, adaptable, and comfortable shifting between execution and coordination.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
payroll administrationbenefits administrationemployee lifecycle processesleaves of absence (LOA)Family and Medical Leave Act (FMLA)HRIS data managementpeople reportingAI in HRautomation in HRprogram logistics
Soft Skills
attention to detailreliabilityfollow-throughorganizational skillsadaptabilitycommunicationcoordinationhuman-centered experienceproblem-solvingcollaboration