Operations

• Manage Canvas learning management system including course setup, user administration, and content delivery
• Coordinate curriculum scheduling and implementation across multiple cohorts and research topics
• Oversee systems management for Box file sharing and Slack communication platforms
• Develop and maintain Standard Operating Procedures for all operational activities
• Manage onboarding and offboarding processes for teams and Anchor entities
• Coordinate curriculum customization and content preparation for each cohort
• Support live session implementation including virtual session management and breakout coordination
• Manage team deliverables tracking and feedback coordination
• Oversee user audits and access management across all program systems
• Coordinate with coaching teams for curriculum integration and support
• Ensure all operational activities meet federal compliance and accessibility requirements
• Support program scaling activities and Anchor entity integration

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Operations Manager