Fusion MasTech Inc.

System Administrator

• Build, configure and maintain virtual machines, servers, and storage solutions.
• Assist in training employees.
• Provide diagnostics and technical resolution for any local or remote assets.
• Troubleshoot and resolve trouble tickets with BMC Remedy and ServiceNow.
• Provide outstanding service by interacting directly with customers seeking resolution.
• Communicate issues and recommendations back to leadership in a clear and concise manner.
• Document work to share with Storage and Virtualization team.

Systems Administrator – Intermediate, Storage and Virtualization

Operations

• Manage Canvas learning management system including course setup, user access, and content delivery
• Coordinate curriculum scheduling and implementation across multiple cohorts and research topics
• Oversee systems management for Box file sharing and Slack communication platforms
• Develop and maintain Standard Operating Procedures for all operational activities
• Manage onboarding and offboarding processes for teams and Anchor entities
• Coordinate curriculum customization and content preparation for each cohort
• Support live session implementation including virtual session management and breakout coordination
• Manage team deliverables tracking and feedback coordination
• Oversee user audits and access management across all program systems
• Coordinate with coaching teams for curriculum integration and support
• Ensure all operational activities meet federal compliance and accessibility requirements

Operations and Curriculum Specialist

• Manage Canvas learning management system including course setup, user administration, and content delivery
• Coordinate curriculum scheduling and implementation across multiple cohorts and research topics
• Oversee systems management for Box file sharing and Slack communication platforms
• Develop and maintain Standard Operating Procedures for all operational activities
• Manage onboarding and offboarding processes for teams and Anchor entities
• Coordinate curriculum customization and content preparation for each cohort
• Support live session implementation including virtual session management and breakout coordination
• Manage team deliverables tracking and feedback coordination
• Oversee user audits and access management across all program systems
• Coordinate with coaching teams for curriculum integration and support
• Ensure all operational activities meet federal compliance and accessibility requirements
• Support program scaling activities and Anchor entity integration

Systems Administrator – Intermediate, Storage and Virtualization

Operations and Curriculum Specialist

Senior Operations and Curriculum Specialist