Fusion AI Labs

Customer Support

• Respond to customer inquiries with speed, empathy, and accuracy
• Support order processing, tracking, and issue resolution
• Coordinate with internal teams to ensure smooth and timely fulfillment
• Identify and escalate recurring issues or operational bottlenecks
• Maintain high service standards and ensure a positive customer experience

Customer Experience, Operations Support

Product Designer

• Design and ship delightful product experiences for mobile and web
• Design compelling graphics for marketing efforts across our product, landing page, and socials
• Partner with product engineers to define what we build - from scoping to iterating on flows to high-fidelity mocks
• Partner with marketing and brand partnership to communicate and deliver our product to the world - from new feature launches to ~vibes~
• Use data, user research, product context, and design instinct to inform decisions
• Bring clarity to complex problems and delight to polished experiences