Staff Support Specialist
Stride, Inc.
Customer Experience, Operations Support
Fusion AI Labs
contract
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $25 per hour
Job Level
Mid-LevelSenior
About the role
- Respond to customer inquiries with speed, empathy, and accuracy
- Support order processing, tracking, and issue resolution
- Coordinate with internal teams to ensure smooth and timely fulfillment
- Identify and escalate recurring issues or operational bottlenecks
- Maintain high service standards and ensure a positive customer experience
Requirements
- Strong communication and problem-solving skills
- Experience in customer support, e-commerce, or operations
- Highly organized, reliable, and comfortable working independently
- Flexible availability, including evenings, early mornings, and weekends
- Excited to join an early-stage, fast-paced startup and grow with us
Benefits
- Opportunity for expanded hours and long-term engagement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
communicationproblem-solvingorganizationreliabilityindependenceempathycustomer serviceissue resolutioncoordinationflexibility
