
Senior Account Manager – Insurance
Fusable
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Own the end‑to‑end relationship for a portfolio of existing enterprise clients, from onboarding through long‑term value realization.
- Serve as a strategic advisor, ensuring clients achieve measurable ROI from Fusable’s Risk Intelligence solutions.
- Drive renewals, expansions, and cross‑sell opportunities across the Fusable product suite.
- Act as the primary point of contact for senior client stakeholders.
- Monitor product usage, KPIs, and client health dashboards to identify adoption gaps and mitigate churn risk.
- Partner closely with Product, Data, Marketing, and Sales teams to share client feedback and influence roadmap priorities.
- Advocate for customer needs while balancing scalability and product strategy.
Requirements
- 5+ years of B2B account management, customer success, or client relationship experience.
- Strong preference for experience in P&C Commercial Auto (Transportation) insurance.
- Working knowledge of risk exposures, loss control, underwriting, or insurance analytics is a strong plus.
- Comfortable operating in a data‑driven, quantitative environment.
- Ability to clearly articulate the value of SaaS and DaaS/API solutions, and how data insights drive business outcomes.
- Exceptional written and verbal communication skills.
- Proven ability to build trusted, long‑term relationships with executive‑level stakeholders.
- Proficiency with CRM systems (Salesforce preferred) and advanced MS Office skills.
- Highly organized, self‑directed, and comfortable working cross‑functionally in a fast‑paced environment.
- Bachelor’s degree in business, insurance, technology, or a related field (or equivalent experience).
Benefits
- Opportunity to influence product strategy through real customer insights
- Collaborative, growth‑oriented culture with strong cross‑functional partnerships
- High‑impact role with enterprise‑level visibility and ownership
- Work with market‑leading data products that shape decision‑making across the insurance industry
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
B2B account managementcustomer successclient relationship managementrisk exposuresloss controlunderwritinginsurance analyticsSaaS solutionsDaaS solutionsdata insights
Soft Skills
strategic advisingcommunicationrelationship buildingorganizational skillsself-directioncross-functional collaborationquantitative analysisclient advocacyproblem-solvingstakeholder management