Fusable

Senior Account Manager – Insurance

Fusable

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Own the end‑to‑end relationship for a portfolio of existing enterprise clients, from onboarding through long‑term value realization.
  • Serve as a strategic advisor, ensuring clients achieve measurable ROI from Fusable’s Risk Intelligence solutions.
  • Drive renewals, expansions, and cross‑sell opportunities across the Fusable product suite.
  • Act as the primary point of contact for senior client stakeholders.
  • Monitor product usage, KPIs, and client health dashboards to identify adoption gaps and mitigate churn risk.
  • Partner closely with Product, Data, Marketing, and Sales teams to share client feedback and influence roadmap priorities.
  • Advocate for customer needs while balancing scalability and product strategy.

Requirements

  • 5+ years of B2B account management, customer success, or client relationship experience.
  • Strong preference for experience in P&C Commercial Auto (Transportation) insurance.
  • Working knowledge of risk exposures, loss control, underwriting, or insurance analytics is a strong plus.
  • Comfortable operating in a data‑driven, quantitative environment.
  • Ability to clearly articulate the value of SaaS and DaaS/API solutions, and how data insights drive business outcomes.
  • Exceptional written and verbal communication skills.
  • Proven ability to build trusted, long‑term relationships with executive‑level stakeholders.
  • Proficiency with CRM systems (Salesforce preferred) and advanced MS Office skills.
  • Highly organized, self‑directed, and comfortable working cross‑functionally in a fast‑paced environment.
  • Bachelor’s degree in business, insurance, technology, or a related field (or equivalent experience).
Benefits
  • Opportunity to influence product strategy through real customer insights
  • Collaborative, growth‑oriented culture with strong cross‑functional partnerships
  • High‑impact role with enterprise‑level visibility and ownership
  • Work with market‑leading data products that shape decision‑making across the insurance industry
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B account managementcustomer successclient relationship managementrisk exposuresloss controlunderwritinginsurance analyticsSaaS solutionsDaaS solutionsdata insights
Soft Skills
strategic advisingcommunicationrelationship buildingorganizational skillsself-directioncross-functional collaborationquantitative analysisclient advocacyproblem-solvingstakeholder management