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Director

• Design and execute a comprehensive go-to-market strategy specifically tailored to the unique procurement and donor engagement cycles of Higher Education institutions.
• Identify high-value market shifts and competitive white space to refine our Ideal Customer Profile (ICP) across diverse institutional tiers.
• Act as the executive sponsor for Tier 1 accounts, building deep rapport with Vice Presidents of Advancement and Chief Financial Officers to navigate long-cycle institutional shifts.
• Recruit, mentor, and scale a specialized team of business development and segment leaders, fostering a culture of high accountability and inclusive excellence.
• Establish the operational "rhythm of the business," including precise forecasting, territory design, and performance analytics that ensure predictable revenue growth.
• Transition regional successes into repeatable global playbooks, ensuring the team remains agile as the Higher Ed fundraising landscape evolves.
• Partner with Product and Engineering teams to translate institutional feedback into a roadmap that addresses the specific compliance and integration needs of universities.
• Collaborate with Marketing to launch high-impact, vertical-specific thought leadership campaigns that position our AI capabilities as essential infrastructure for modern development offices.
• Synchronize with Customer Success to monitor post-onboarding health, ensuring that initial wins transition into long-term retention and expansion opportunities.
• Define and own pipeline generation, revenue targets, and overall segment performance reporting to the executive leadership team.

Senior Director, Education – Higher Ed

Solutions Engineer

• Architecting and designing bespoke integration architectures using API sequence diagrams and data-flow maps.
• Leading technical deep-dives with prospect CTOs and lead developers to uncover complex system requirements.
• Providing definitive proof of technical feasibility, removing integration-related friction from the sales cycle.
• Acting as a strategic partner to Presale Solutions Consultants and Postsale Solutions Engineers.
• Translating goals into actionable technical specifications and providing the exact JSON schemas, endpoint mappings, and logic flows required for developer execution.
• Leading technical discussions with partners to ensure integration roadmaps remain aligned.
• Proactively creating technical internal resources tools.

Solutions Architect – Integrations

Full-stack Engineer

• Lead a team of 3-5 Fullstack developers.
• Write and review code (approximately 70/30 split in favor of management).
• Ensure the team follows company processes and engineering guidelines.
• Own the delivery of features and adherence to deadlines.
• Make technical decisions, prepare technical designs for new features, and align them with neighboring teams and your manager.
• Manage technical debt and maintain the technical backlog for your team.
• Mentor and develop engineers; conduct regular 1:1 meetings.
• Onboard new team members.
• Conduct performance reviews.

Engineering Team Leader, Elements Team

Events

• Execute operational logistics for high-impact events supporting the Enterprise and Strategic segments, including hosted events, conferences, executive dinners, and regional programs.
• Manage end-to-end logistics including timelines, venues, vendors, and onsite execution.
• Partner closely with Manager, Enterprise & Strategic Marketing and ABM Manager to support account engagement and pipeline objectives.
• Coordinate with Sales to support meeting scheduling, attendee management, and onsite engagement planning.
• Support pre-event preparation and post-event follow-up including attendee tracking and reporting.
• Maintain and manage shared event infrastructure including booth assets, signage, swag inventory, and shipping logistics.
• Develop and maintain event playbooks, checklists, and operational processes that enable other team members to execute field programs consistently.
• Support event logistics for additional marketing programs such as trade shows, sponsorships, and regional activations.
• Maintain event timelines, project plans, and documentation to ensure operational consistency across programs.
• Track budgets, invoices, and vendor coordination to support efficient event delivery.
• Identify opportunities to improve event processes, operational efficiency, and attendee experience.

Event Operations Specialist

Marketing

• Own the marketing strategy and execution supporting Enterprise and Strategic pipeline generation and progression.
• Partner closely with Sales leadership to align marketing initiatives with account priorities, deal cycles, and strategic growth objectives.
• Lead the planning and execution of integrated marketing initiatives including account-based programs, executive events, industry conferences, and targeted campaigns.
• Oversee and develop a small team responsible for ABM execution and event operations, ensuring work is prioritized and aligned to revenue goals.
• Manage complex initiatives that require coordination across marketing, sales, partnerships, product marketing, and RevOps.
• Design multi-touch engagement strategies that combine field experiences, outbound programs, digital campaigns, and executive relationship building.
• Monitor performance of Enterprise marketing initiatives and provide regular insights and recommendations to leadership.
• Identify operational improvements and recommend new processes or systems that improve the effectiveness of marketing programs.
• Build trusted relationships with Sales, Marketing, and external partners to influence decisions and ensure successful program execution.

Manager – Enterprise & Strategic Marketing

Engineer

• Develop and deploy ML solutions across different business areas using tabular data (uplift models, recommender systems). We are also actively developing projects that will involve e-commerce mechanics.
• Select the most appropriate ML/LLM approaches or propose alternative solutions.
• Build end-to-end ML solutions: data preparation, training, API development, and monitoring.
• Design LLM-powered features: from simple classifiers and content generation to complex AI assistants and chatbots.
• Work across the full LLM lifecycle: golden datasets, prompt engineering, fine-tuning, and response evaluation.

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Senior Director, Education – Higher Ed

Solutions Architect – Integrations

Engineering Team Leader, Elements Team

Engineering Team Leader, Elements Team

Engineering Team Leader, Elements Team

Engineering Team Leader, Elements Team

Engineering Team Leader, Elements Team

Engineering Team Leader, Elements Team

Engineering Team Leader, Elements Team

Event Operations Specialist

Manager – Enterprise & Strategic Marketing

Senior ML Engineer

Senior ML Engineer

Senior ML Engineer

Senior ML-Engineer