Fundraise Up

People Operations

• Employee Documentation: Execute full-cycle employee paperwork, ensuring accuracy, compliance, and proper filing
• HRIS Management: Maintain and update accurate employee data within our HRIS and internal databases
• Onboarding Coordination: Schedule and oversee onboarding tasks, ensuring a seamless and engaging new hire experience
• Process Optimization: Identify inefficiencies, propose innovative solutions, and continuously enhance operational workflows

People Operations Specialist

Account Executive

• Acquire new customers by evangelizing, and educate prospective customers on, the value and impact of Fundraise Up's solutions
• Methodically qualify, build, and manage a high-value sales pipeline
• Managing all stages of the sales cycle, including participating in RFPs from prospective customers
• Act cross-functionally with Marketing and Partnerships to uncover new lead sources
• Skillfully delivering web-based (Zoom) and in-person presentations by leveraging strong product knowledge and sales best practices
• Selling to VP & C-Suite executives and navigating through multiple decision makers in complex orgs to secure buy-in
• Working closely with a team of BDRs to provide strategic direction and feedback
• Crushing your sales goals...and being well-compensated for doing so

Senior SMB Account Executive

Sales

• Lead, hire, and develop a team of Enterprise Account Executives; establish operating rhythms, coaching frameworks, and performance standards
• Architect, test, and refine Enterprise sales processes and methodologies tailored to large Nonprofit organizations
• Drive pipeline generation with AEs and cross-functional partners; shape territory, account, and vertical strategies
• Oversee full-funnel execution from discovery through negotiation and close on complex B2B SaaS deals ($100K+ ACV)
• Inspect deals for nuance and risk; guide creative strategies vs. rigid compliance checklists to unlock stakeholder alignment
• Partner with Marketing, RevOps, Product, Legal, and Security on enablement, messaging, pricing, and strategy
• Establish forecasting rigor without stifling creativity; deliver accurate forecasts and narrative insights to leadership.
• Instrument and analyze process performance (conversion rates, cycle time, win/loss) and implement continuous improvements.

Vice President, Sales

Product Manager

• Own Domain Strategy: Define and execute the product vision for Donor Portal and post-donation experience, aligned with company and department OKRs.
• Drive Growth & Experiments: Identify retention and upsell opportunities, run structured experiments, and iterate based on measurable outcomes
• Build a Metrics System: Define North Star and metric tree (business → product → user behavior) and track adoption, recurring donations, and engagement.
• Lead Discovery: Conduct user interviews, analyze cohorts and funnel data, and validate product hypotheses before scaling solutions.
• Implement Personalization (ML): Identify and test ML-driven personalization opportunities across portal and emails to increase retention and LTV.
• Collaborate Cross-Functionally: Partner with engineering, design, analytics, and GTM to ensure product decisions translate into business impact.

Product Owner, Donor Portal

Product Owner – Donor Portal

• Own Domain Strategy: Define and execute the product vision for Donor Portal and post-donation experience, aligned with company and department OKRs.
• Drive Growth & Experiments: Identify retention and upsell opportunities, run structured experiments, and iterate based on measurable outcomes.
• Build a Metrics System: Define North Star and metric tree (business → product → user behavior) and track adoption, recurring donations, and engagement.
• Lead Discovery: Conduct user interviews, analyze cohorts and funnel data, and validate product hypotheses before scaling solutions.
• Implement Personalization (ML): Identify and test ML-driven personalization opportunities across portal and emails to increase retention and LTV.
• Collaborate Cross-Functionally: Partner with engineering, design, analytics, and GTM to ensure product decisions translate into business impact.

Solutions Engineer

• Drive and oversee large-scale enterprise onboarding projects from kickoff to go-live, managing scope, timelines, stakeholders, and risks to ensure successful implementations and customer satisfaction.
• Design, architect, and implement effective solutions that meet the unique needs and challenges of nonprofit organizations.
• Work closely with Sales, Presales, and Customer Success teams to develop strategies to drive revenue growth and ensure alignment for successful execution of projects.
• Collaborate with Product teams to ensure customer feedback is incorporated into product development.
• Develop and maintain relationships with key customer stakeholders, and partners including C-level executives.

Senior Solution Engineer, Enterprise & Strategic

Account Manager

• Identify, recruit, and cultivate high-potential partners aligned with our growth strategy, focusing on faith and mission consultants, vendors, technology providers, and related service businesses.
• Execute a structured onboarding programs with clear milestones to ensure partner success
• Develop and implement activation strategies to quickly demonstrate value and build momentum
• Create clear advancement paths from Tier 2 to Tier 1 with defined criteria and milestones
• Drive partner-sourced pipeline with a target of 40+ qualified opportunities per quarter
• Achieve quarterly volume and revenue targets through partner-influenced and partner-sourced deals
• Conduct regular performance reviews against growth metrics with partners
• Collaborate with sales on joint prospecting and account mapping activities
• Deliver regular training sessions on product positioning and ideal customer profiles
• Coordinate targeted webinars and content collaboration with marketing
• Facilitate solution engineering resources for complex opportunities
• Develop co-marketing initiatives that build momentum and visibility
• Maintain bi-weekly check-ins with key partner stakeholders
• Conduct monthly performance reviews to track progress against goals
• Organize quarterly enablement sessions to deepen product knowledge
• Build relationships with partner sales and marketing teams to drive co-selling

Senior Partnerships Manager – Faith, Missions

• Explore High-Risk, Technology-Driven Opportunities
• Identify opportunities emerging from new technologies, AI, data, platform capabilities, or infrastructure shifts
• Translate weak signals and technical possibilities into clear product hypotheses
• Explore ideas before there is a clear buyer, category, or demand signal
• Maintain an exploration backlog with risks, assumptions, and learning goals
• Design Experiments & Define Kill Criteria
• Frame experiments around the single riskiest assumption
• Define explicit kill criteria before building anything
• Choose the right fidelity: prototype, technical spike, wizard-of-oz, or live pilot
• Build just enough to learn — never more
• Run Fast Experiments & Pilots
• Execute scrappy prototypes, MVPs, and pilots with minimal scope
• Work closely with Engineering, Design, Data, and GTM during experiments
• Ruthlessly protect learning speed and avoid premature optimization
• Make Clear Investment Decisions
• Synthesize results into opinionated recommendations: Scale / Iterate / Kill
• Clearly communicate what was tested, what was learned, and what remains unknown
• Avoid zombie initiatives — every experiment must end with a decision
• Kill your own ideas quickly when evidence is weak
• Prepare Clean Escalation & Handoffs
• When an opportunity shows strong signal, prepare it for handoff with validated value and problem hypotheses, evidence from experiments or pilots, clear risks, assumptions, and success metrics, proposed ownership and scaling model
• Transfer ownership fully — the Lab does not run scaled products
• Operate Transparently & Share Learnings
• Maintain a visible Lab portfolio: what's being explored, why, and what the signals say
• Publish decision memos and learning summaries
• Share failed experiments openly when the learning is clear
• Leverage AI to Accelerate Learning
• Use modern AI tools to speed up research, synthesis, prototyping, and experimentation
• Explore AI-enabled product ideas with a realistic lens: cost, latency, data, accuracy
• Distinguish hype from actual capability shifts
• Help others understand when AI meaningfully accelerates learning — and when it doesn't
• Launch High-Risk, High-Signal Initiatives
• Selectively launch bold initiatives even when short-term adoption is uncertain
• Treat launches as real product bets, not demos
• Use launches to test future categories, shape market perception, and signal technical leadership
• Be explicit about intent: learning, optionality, or external signaling

People Operations Specialist

People Operations Specialist

People Operations Specialist

Senior SMB Account Executive

Vice President, Sales

Product Owner, Donor Portal

Product Owner, Donor Portal

Product Owner – Donor Portal

Product Owner, Donor Portal

Product Owner, Donor Portal

Product Owner, Donor Portal

Product Owner, Donor Portal

Senior Solution Engineer, Enterprise & Strategic

Senior Partnerships Manager – Faith, Missions

Product Manager, Lab