Fundraise Up

Senior Solution Engineer, Enterprise & Strategic

Fundraise Up

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $155,000 - $190,000 per year

Job Level

Senior

About the role

  • Drive and oversee large-scale enterprise onboarding projects from kickoff to go-live, managing scope, timelines, stakeholders, and risks to ensure successful implementations and customer satisfaction.
  • Design, architect, and implement effective solutions that meet the unique needs and challenges of nonprofit organizations.
  • Work closely with Sales, Presales, and Customer Success teams to develop strategies to drive revenue growth and ensure alignment for successful execution of projects.
  • Collaborate with Product teams to ensure customer feedback is incorporated into product development.
  • Develop and maintain relationships with key customer stakeholders, and partners including C-level executives.

Requirements

  • 8+ years demonstrated success in sales engineering, solutions consulting, or implementation within a SaaS organization; experience with nonprofit tech and/or nonprofit data migration a huge plus
  • Strong technical skills with experience in middleware solutions (i.e. Zapier), data management (i.e. Salesforce/Hubspot integrations), web analytics, and web development.
  • Strategic business mindset with the ability to connect operational decisions to downstream revenue outcomes
  • Excellent communication and presentation skills, with the ability to communicate with technical and non-technical stakeholders.
  • Proven ability to develop and maintain relationships with customers and internal stakeholders.
  • Ability to work in a fast-paced, hyper-growth, and dynamic environment.
  • Strong problem-solving skills, with the ability to solve complex technical problems creatively.
Benefits
  • Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
  • FSA and HSA Spending Account.
  • 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
  • 401(k) plan with company match.
  • 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
  • Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
  • Generous home office stipend to support your remote workspace.
  • Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
  • Charitable giving program and paid volunteer time off with registered non-profits.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales engineeringsolutions consultingimplementationmiddleware solutionsdata managementweb analyticsweb developmentdata migrationSaaS
Soft Skills
strategic business mindsetcommunication skillspresentation skillsrelationship managementproblem-solving skills