Fundo Garantidor de Créditos - FGC

DevOps Engineer

• Support monitoring of availability, performance and reliability of corporate systems
• Assist in analyzing alerts, events, metrics and operational indicators using monitoring and observability tools
• Support identification, logging and tracking of incidents, problems and service requests
• Perform initial failure analyses by collecting evidence and assisting troubleshooting
• Monitor operational routines and validate their correct execution
• Support automation of operational tasks and reduction of manual, repetitive activities
• Assist in building and maintaining dashboards, metrics, logs and monitoring
• Participate in post-incident analyses (Post-Mortem), identifying root causes and improvement opportunities
• Support availability, performance and service experience indicators
• Collaborate in the creation and updating of documentation, procedures, runbooks and knowledge bases
• Assist, under supervision, in validating deployments, fixes and changes in production environments
• Contribute to continuous improvements in reliability, observability, automation and operational efficiency

Technology Intern – Operations and SRE