
Junior Operations Analyst
Funcional Health Tech
full-time
Posted on:
Location Type: Remote
Location: Brasil
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Job Level
About the role
- Prospecting, selection, and credentialing of partners (clinics, laboratories, home care providers, and healthcare professionals).
- Managing the partner network, ensuring quality, compliance, and strong relationships.
- Monitoring partner performance and conducting audits of credentialed partners.
- Providing partner support (Help Desk) and resolving requests related to appointment scheduling and procedure authorizations.
- Managing payments and assisting clinics with regularization processes.
Requirements
- Bachelor's degree completed or in progress in Business Administration, Hospital Management / Healthcare Management, Nursing, Physiotherapy, or other health-related fields (preferred).
- Microsoft Office suite; intermediate Excel skills, including use of VLOOKUP for data analysis and cross-referencing.
- CRM systems.
- Negotiation (basic knowledge).
Benefits
- Health and dental insurance
- Pharmacy benefit: Funcional subsidizes part of employees' medications
- Life insurance
- Flu vaccination
- Integrated health management program for employees and their dependents
- TotalPass: access to gyms and wellness services
- Childcare assistance
- Extended maternity and paternity leave
- Home office allowance (for remote positions)
- Transportation allowance (for on-site positions)
- Meal/food voucher
- Annual profit-sharing program (for eligible roles)
- Birthday day off
- Ongoing professional development initiatives
- Partnerships with educational institutions
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisVLOOKUPCRM systems
Soft Skills
negotiationrelationship managementpartner support
Certifications
Bachelor's degree in Business AdministrationBachelor's degree in Hospital ManagementBachelor's degree in Healthcare ManagementBachelor's degree in NursingBachelor's degree in Physiotherapy