Make instrumentation irrelevant by creating and managing services that automatically identify, label, and provide semantic meaning to raw user event data.
Design and build features that move Fullstory toward a zero-configuration future, allowing our customers to analyze all of their behavioral data with minimal setup.
Partner with product and design counterparts to propose new solutions for solving customer pain points or streamlining their experience.
Collaborate with your engineering peers through design discussions, pair programming, and thoughtful code reviews to uphold high technical quality and ship software with confidence.
Own the operational health of the features you build, monitoring services and resolving issues if needed.

Requirements

A passion for solving complex engineering problems. You are excited by the challenge of turning raw, unstructured behavioral data into meaningful, semantic information that enables automated insights and powers downstream systems.
Experience designing robust and scalable APIs. You have a history of building, and maintaining high-performance services, ideally with experience using technologies like gRPC and Protocol Buffers.
Proficiency in a strongly-typed language. You're comfortable building backend systems in a language like Go, Java, Typescript, or Rust, and you appreciate the value of type safety in large-scale systems.
Experience building, monitoring, and managing distributed systems at scale. Bonus points if you have experience working with Apache Solr or Apache Lucene.
A track record of effective collaboration, autonomy, and ownership. You communicate clearly, document your work, and have a history of leading and delivering team initiatives, seeing features through from idea to production and beyond.
Leverage AI tools to enhance work quality and accelerate timelines by implementing AI solutions that optimize efficiency.

Benefits

Flexibility and Connection. We have a vibrant HQ in Atlanta and a tight-knit group in London. Fullstorians in those cities come to the office at least one day a week to build cross-functional relationships and stay connected. We also offer a flexible PTO policy and an annual company-wide closure, along with federal holidays.
Benefits. Take care of the whole you. Fullstory offers sponsored benefit packages for US-based Fullstorians, and supplemental coverage options for international Fullstorians.
Learning opportunities. We provide professional development opportunities through training programs and an annual learning subsidy for US and EMEA-based employees.
Productivity support. US and EMEA-based Fullstorians receive a monthly productivity stipend.
Team Collaboration. Connect with fellow Fullstorians through team off-sites and an annual full-company meet-up.
Paid parental leave. Fullstorians balance the needs of their growing families without the added stress of figuring out work and finances.
Bereavement leave, including miscarriage/pregnancy loss. Take the time to grieve and help your loved ones.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

API designgRPCProtocol BuffersGoJavaTypescriptRustdistributed systemsApache SolrApache Lucene

Soft Skills

problem solvingcollaborationautonomyownershipclear communicationdocumentationleadershipinitiativefeature deliverycode reviews