Account Manager, Bridal SaaS

Fullsteam

full-time

Posted on: 3/15/2026

Location Type: Remote

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About the role

Develop and maintain strong relationships with key stakeholders within the existing customer base through phone, video, email and face to face to understand their business goals and challenges.
Drive activity within current client base via calls and emails to generate opportunity and build pipeline
Create and execute marketing services strategic reviews to identify growth opportunities and drive expansion within accounts.
Identify and pursue opportunities to upsell marketing services that align with customer needs and objectives.
Collaborate with the Customer Success and SaaS Account Management team to ensure customers are successfully adopting and leveraging our solutions to achieve their desired outcomes.
Maintain an accurate record of sales activities, leads, and opportunities in the CRM system.
Develop and manage a sales pipeline of opportunities to achieve monthly, quarterly, and annual targets.

Bachelor’s degree in Business, Marketing, Technology, or a related field preferred.
3+ years of experience in software sales, preferably within the SMB and mid-market segments.
Background the sale of SEO, digital ads, and website services
Experience in CRM and Telephony solutions (Salesforce, Salesloft preferred)
Strong understanding of sales processes and techniques for upselling and cross-selling.
Outstanding knowledge of MS Office and proficiency in CRM software (e.g., Salesforce, HubSpot) and customer success tools.

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

software salesupsellingcross-sellingSEOdigital adswebsite servicessales processessales techniques

Soft Skills

relationship buildingcommunicationcollaborationcustomer successstrategic thinking