Fullscript

Sales Operations Manager

Fullscript

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$95,000 - CA$115,000 per year

About the role

  • Own CRM data quality across accounts, opportunities, and activities, identifying and resolving systemic issues.
  • Partner with centralized Data and Revenue Operations teams to design scalable data hygiene processes and recurring audits.
  • Maintain and evolve GTM reporting and dashboards to support forecasting, territory planning, and performance reviews.
  • Act as the operational point of coordination across Sales, Marketing, Customer Success, Product, Enablement, and RevOps shared services.
  • Manage intake and prioritization of GTM operational requests, ensuring clear requirements and follow-through.
  • Document and maintain sales processes, workflows, and SOPs that support Enablement and training efforts.
  • Identify operational bottlenecks and recommend improvements to sales processes and tooling.
  • Support configuration, adoption, and readiness of GTM systems and tools in partnership with RevOps Systems and Enablement.
  • Coordinate rollout planning for system changes, releases, and new tooling.

Requirements

  • Experience in Sales Operations, GTM Operations, or Commercial Operations within a B2B or SaaS environment
  • Advanced ability to interpret complex data sets, identify trends, & translate analysis into clear, actionable recommendations
  • Deep understanding of sales motions, buyer behavior, deal mechanics, & revenue drivers across segments
  • Ability to design scalable processes that balance speed, control, & seller experience across the revenue lifecycle
  • High fluency in CRM platforms, BI tools, spreadsheet modeling, & sales technology ecosystems
  • Capability to present insights succinctly to senior leaders, influence decisions, & align stakeholders without authority
  • Demonstrated ability to maintain accuracy, consistency, & auditability in high-stakes operational environments
  • Proven ability to drive adoption of new processes, tools, & behaviors across sales organizations
  • Strong partnership skills, with the ability to navigate competing priorities & drive consensus
  • Structured, hypothesis-driven approach to diagnosing issues & designing pragmatic solutions
  • Willingness to make decisions with imperfect data, take accountability for outcomes, & iterate quickly
Benefits
  • Generous PTO and competitive pay
  • Fullscript’s RRSP match program for financial health
  • Flexible benefits package and workplace wellness program
  • Training budget and company-wide learning initiatives
  • Discount on Fullscript catalog of products
  • Ability to work Wherever You Work Well*
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM data qualitydata hygiene processesGTM reportingdashboardssales processesworkflowsSOPsdata analysisspreadsheet modelingsales technology ecosystems
Soft Skills
ability to influence decisionsstrong partnership skillsstructured approachability to navigate competing prioritiesaccountability for outcomesability to present insightsability to design scalable processeshigh fluency in communicationability to maintain accuracywillingness to iterate quickly