FULLER Equip

Sales

• Drive acquisition of new customers and clients, including high-potential leads currently untapped (including, but not limited to, Fuller alumni, large churches, and repeat buyers).
• Play a key “middle” of the pipeline role to advance leads initiated by LFD senior leaders (e.g., the Chief of Leadership Formation), progressing these leads to near-completion with a handoff to the appropriate senior leader.
• Develop and deliver proposals that articulate value, impact, and alignment with partners’/customers’ missions.
• Own and achieve annual revenue targets through sales of products and services.
• Travel regularly to denominational gatherings, regional conferences, alumni events, and other relevant spaces.
• Offering compelling communication about LFD’s offerings (e.g., host booths, lead workshops) to best represent the needs and opportunities of LFD.
• Identify and execute external strategic opportunities for increasing audience awareness of LFD (e.g., identifying key podcasts for the Sales Director or LFD leaders to be guests, writing guest articles for major publications).
• Collaborate with the appropriate LFD staff, and the Senior Director of Branding & Marketing, to establish and continually refine the packaging of LFD’s core services, resources, product packaging, and pricing.
• Coordinate with sales roles across LFD to enable smooth, consistent sales acquisition and expansion.
• Provide guidance, operational coordination, and maintain the operational health of division-wide CRM use, particularly as it pertains to developing and executing a sales and partnership pipeline.
• Supervise and develop the Partnership Operations Manager, who oversees internal processes, workflows, tools, templates, data, and tracking across LFD.

Director of Sales

Project Manager

• Simultaneously manage 3–5 high-priority projects across different areas of FYI (Research, Content, Training, etc.)
• Collaborate with others on the team to define project goals, success metrics, and completion timeline
• Constantly evaluate the urgency and importance of tasks across different streams, making decisions on what moves forward and what is delayed with the supervisor’s input
• Proactively identify potential problems in projects and develop contingency plans before the project stalls
• Build and optimize processes in PM software (e.g., Asana)
• Organize and maintain for every project meeting notes, draft versions, and final assets
• Build out templates for recurring processes to be more efficient
• Track budgets, external contractors, and follow internal systems to ensure projects stay within scope for assigned grants
• Manage relationships with vendors on projects where outside services are needed in partnership with the Director of Creative Production
• Monitor project-specific spending to ensure resources are utilized efficiently and stay within approved fiscal parameters
• Apply a deep understanding of ministry contexts to create or assist with blog posts, curriculum, training resources, and digital courses
• Partner with the FYI Training team to manage the development and launch of digital courses for church leaders through FULLER EQUIP

Administrative Assistant

• Provide administrative support to the professional certificate programs in areas such as correspondence, emails, managing appointment calendars, taking messages; photocopying/scanning as needed.
• Coordinate and provide customer service to the Professional Certificate participants by responding to inquiries, application and registration within 24 hours and identifying long-term and scalable customer service solutions.
• Support current and new users on-boarding to the Platform, including coordination and troubleshooting as needed with the Fuller EQUIP team.
• Maintain data base management
• Organize and schedule meetings and appointments
• Assist with logistics for online and face-to-face training events and other program activities, including, but not limited to the mailing of invitations, tracking registrations/RSVPs and generating guest check-in rosters, preparation of name badges, programs, room arrangements, event set-up, and coordination of food, flowers, signs, place cards, and other necessary details.
• Coordinate and assist in all fundraising efforts for the Centro Latino: including campaigns, events and communication with donors and potential donors.
• Fostering relationships with donors, potential donors and Centro Latino alumni.
• Collaborate with the Centro Latino team to brainstorm innovative and creative ways to recruit students for the certificate programs.
• Engage and provide assistance to all certificate program participants while maintaining courtesy and overseeing their progress for retention goals.
• Improving communication and increasing problem-solving solutions by pooling knowledge and resources to identify and solve problems more effectively.
• Assist in the preparation of regularly scheduled reports
• Write letters and emails on behalf of other office staff
• In collaboration with the Recruitment Specialist, support the marketing and recruitment plan.
• Assist participants with payment processing
• Participate in weekly planning/evaluation meetings

Director of Sales

Project Manager

Administrative Assistant – Professional Certificates Support