Develop, implement, and manage effective communication strategies for communications and projects across multiple teams and stakeholders.
Own, coordinate and streamline inbound and outbound communication channels to ensure clarity, timeliness, and accuracy.
Serve as the central communication hub for project-related updates, status reports, action items, and issue resolution.
Collaborate with product managers, department leaders, and cross-functional teams to schedule and prioritize communication efforts.
Set, monitor, and enforce delivery timelines, ensuring communication milestones align with overall project schedules.
Facilitate regular meetings, briefings, and updates to keep all stakeholders informed and engaged.
Identify communication gaps or bottlenecks and implement solutions to improve workflow and information flow.
Prepare and distribute project documentation, reports, presentations, and other communication materials.
Support change management initiatives by clearly communicating process changes and new information to the relevant audience.
Use project management and communication tools to track, document, and manage communication activities and progress.
Measure and evaluate communication effectiveness and adjust strategies as needed.

Requirements

Bachelor’s degree in Communications, Business Administration, Marketing, Project Management or equivalent work experience, or a related field is typically required
5-7 years experience in a similar role
Certifications such as Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or Agile certifications are a plus.
Exceptional verbal and written communication skills, with the ability to tailor messaging to diverse audiences.
Strong organizational and multitasking abilities to manage multiple communication streams simultaneously.
Proven ability to collaborate effectively with cross-functional teams and senior leadership.
Proficient in project management tools (e.g., MS Project, Asana, Jira, Trello) and communication platforms (e.g., Slack, MS Teams, email).
Excellent time management skills, with the ability to set clear priorities and meet tight deadlines.
Critical thinking and problem-solving skills to address communication challenges proactively.
Detail-oriented with strong accuracy in documentation and reporting.
Conflict resolution and negotiation skills to mediate differing viewpoints and maintain alignment.
Adaptability and flexibility to respond to changing project requirements and dynamic environments.
Working knowledge and hands-on experience with the Microsoft 365 suite of tools (Teams, Word, Excel, etc.)

Benefits

Medical, Dental, Vision
Life Insurance
401k
Paid Time Off

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementcommunication strategiesdocumentationreportingchange managementmultitaskingcritical thinkingproblem-solvingconflict resolutionnegotiation

Soft Skills

verbal communicationwritten communicationorganizational skillscollaborationtime managementattention to detailadaptabilityflexibility

Certifications

Project Management Professional (PMP)Certified Associate in Project Management (CAPM)Agile certifications