FUJIFILM Corporation

Technical Support Engineer – II

FUJIFILM Corporation

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Supports our Synapse products by remotely troubleshooting and resolving issues
  • Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM
  • Effectively documents the troubleshooting of issues
  • Collaborates cross-functionally with other Synapse teams/products as required
  • Monitors TAC phone system wallboards to ensure proper statuses are maintained
  • Adheres to the Company's quality and regulatory compliance requirements

Requirements

  • Bachelor’s Degree, Trade School Certification (Industry related), or Industry Experience Equivalent
  • One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred)
  • Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server, and/or Oracle
  • Excellent organizational skills
  • Ability to achieve results and meet goals in a fast-paced, team environment
Benefits
  • Remote work
  • Flexible schedule
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingnetworkingSQL ServerOracleWindows OSMicrosoft Server 2012Microsoft Server 2016Microsoft Server 2019Microsoft Server 2022
Soft Skills
organizational skillscollaborationresults-orientedgoal achievementteamwork
Certifications
Bachelor’s DegreeTrade School CertificationMicrosoft certificationVMware certificationCisco certification