
Technical Support Engineer – II
FUJIFILM Corporation
full-time
Posted on:
Location Type: Remote
Location: United States
Visit company websiteExplore more
About the role
- Supports our Synapse products by remotely troubleshooting and resolving issues
- Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM
- Effectively documents the troubleshooting of issues
- Collaborates cross-functionally with other Synapse teams/products as required
- Monitors TAC phone system wallboards to ensure proper statuses are maintained
- Adheres to the Company's quality and regulatory compliance requirements
Requirements
- Bachelor’s Degree, Trade School Certification (Industry related), or Industry Experience Equivalent
- One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred)
- Knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server, and/or Oracle
- Excellent organizational skills
- Ability to achieve results and meet goals in a fast-paced, team environment
Benefits
- Remote work
- Flexible schedule
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
troubleshootingnetworkingSQL ServerOracleWindows OSMicrosoft Server 2012Microsoft Server 2016Microsoft Server 2019Microsoft Server 2022
Soft Skills
organizational skillscollaborationresults-orientedgoal achievementteamwork
Certifications
Bachelor’s DegreeTrade School CertificationMicrosoft certificationVMware certificationCisco certification