Clinical Consultant, MI
FUJIFILM Corporation
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $74,675 - $88,796 per year
About the role
- Serve as consultant on behalf of customers and company personnel
- Makes appropriate contacts within HCUS and at the customer site to coordinate each training event
- Provides on-going support to resolve application related and image quality concerns on both a product and system level
- Works closely with Interpreting physicians, clinicians, and other professional staff to ensure the proper and efficient operation of Fujifilm products
- Provides and maintains documentation to support customer training
- Provides additional training and consultation at a charge, contributing to Professional Services revenue goals
- Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solution
- Participates in teaching and training customers remotely or via a travel schedule consistent with the position's requirements and the needs of HCUS customers
- Ensure compliance with all applicable requirements of the company’s quality management system
- Maintains effective communications and working relationships with all departments within HCUS
- Adheres to the Company's quality and regulatory compliance requirements and ensures that all job duties inherent in the position description are performed according to established policies and procedures
- Maintains a safe work environment
- Take corrective action, where appropriate
- Participates in professional organizations
- Provides telephone and remote clinical support for customers, sales, and field service via our ON-Call Technical Assistance Center (TAC)
Requirements
- 2 to 10 years of progressive experience in medical technology, Computer science, PACS Administration or healthcare industry
- experience in Cardiology or Radiology discipline preferred
- Registered Diagnostic Cardiac Sonographer RDCS
- Registered Vascular Technologist RVT
- Registered Nuclear Medicine Technologist
- Registered Nurse Cardiac experience in Cath, Peripheral Angiography, Electrophysiology Lab experience ECG
- ARRT Registered Radiology Technologist experienced in digital imaging
- Professional presence
- Ability to prioritize and manage multiple functions
- Experience in related field
- Healthcare or software application or IT industry background a plus
- Medical imaging background
- Written and verbal communication skills
- Demonstrated ability to collaborate comfortably with end-users and clinical supervisors
- Demonstrated end-user computer skills
- Competence with Microsoft Office tools (Word, Excel, and PowerPoint)
- Effective interpersonal skills
- Technical support experience with excellent troubleshooting skills
- Ability to identify workflow requirements to product features
- Ability to work in a fast-paced environment.
Benefits
- 8% MBO Bonus opportunity
- Medical, Dental, Vision
- Life Insurance
- 401k
- Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical technologyPACS AdministrationCardiologyRadiologydigital imagingtechnical supporttroubleshootingworkflow requirementsclinical supportapplication support
Soft Skills
professional presenceability to prioritizewritten communicationverbal communicationcollaborationinterpersonal skillsability to manage multiple functionsability to work in fast-paced environmenteffective communicationcustomer service
Certifications
Registered Diagnostic Cardiac Sonographer (RDCS)Registered Vascular Technologist (RVT)Registered Nuclear Medicine TechnologistRegistered NurseARRT Registered Radiology Technologist