Clinical Consultant, MI
FUJIFILM Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $74,675 - $88,796 per year
Job Level
JuniorMid-Level
About the role
- Serve as consultant on behalf of customers and company personnel
- Makes appropriate contacts within HCUS and at the customer site to coordinate each training event
- Provides on-going support to resolve application related and image quality concerns on both a product and system level
- Works closely with Interpreting physicians, clinicians, and other professional staff to ensure the proper and efficient operation of Fujifilm products
- Provides and maintains documentation to support customer training
- Provides additional training and consultation at a charge, contributing to Professional Services revenue goals
- Works with HCUS team to gain customer acceptance of the FUJIFILM Medical Systems solution
- Participates in teaching and training customers remotely or via a travel schedule consistent with the position's requirements and the needs of HCUS customers
- Ensure compliance with all applicable requirements of the company’s quality management system
- Maintains effective communications and working relationships with all departments within HCUS
- Adheres to the Company's quality and regulatory compliance requirements and ensures that all job duties inherent in the position description are performed according to established policies and procedures
- Maintains a safe work environment
- Take corrective action, where appropriate
- Participates in professional organizations
- Provides telephone and remote clinical support for customers, sales, and field service via our ON-Call Technical Assistance Center (TAC)
Requirements
- 2 to 10 years of progressive experience in medical technology, Computer science, PACS Administration or healthcare industry
- experience in Cardiology or Radiology discipline preferred
- Registered Diagnostic Cardiac Sonographer RDCS
- Registered Vascular Technologist RVT
- Registered Nuclear Medicine Technologist
- Registered Nurse Cardiac experience in Cath, Peripheral Angiography, Electrophysiology Lab experience ECG
- ARRT Registered Radiology Technologist experienced in digital imaging
- Professional presence
- Ability to prioritize and manage multiple functions
- Experience in related field
- Healthcare or software application or IT industry background a plus
- Medical imaging background
- Written and verbal communication skills
- Demonstrated ability to collaborate comfortably with end-users and clinical supervisors
- Demonstrated end-user computer skills
- Competence with Microsoft Office tools (Word, Excel, and PowerPoint)
- Effective interpersonal skills
- Technical support experience with excellent troubleshooting skills
- Ability to identify workflow requirements to product features
- Ability to work in a fast-paced environment.
Benefits
- 8% MBO Bonus opportunity
- Medical, Dental, Vision
- Life Insurance
- 401k
- Paid Time Off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical technologyPACS AdministrationCardiologyRadiologydigital imagingtechnical supporttroubleshootingworkflow requirementsclinical supportapplication support
Soft skills
professional presenceability to prioritizewritten communicationverbal communicationcollaborationinterpersonal skillsability to manage multiple functionsability to work in fast-paced environmenteffective communicationcustomer service
Certifications
Registered Diagnostic Cardiac Sonographer (RDCS)Registered Vascular Technologist (RVT)Registered Nuclear Medicine TechnologistRegistered NurseARRT Registered Radiology Technologist