FuboTV

General

• Responsible for analyzing, researching and processing incoming chargebacks through the billing platform
• Performs Credit Card chargebacks resolution to ensure timely, accurate, and effective processing of fraud and dispute claims
• Provides evidence when merchants ‘request for information’ before it becomes a chargeback
• Provides in-depth research and investigation into transactions of frauds or dispute claims, and provide evidence/documentation to support the investigation
• Ensures adherence and deadlines are met for all claims
• Ability to escalate issues to supervisors
• This is not a customer facing role, but will require a lot of cross team collaboration, analytical skills, and prior administrative experience

Chargeback Specialist