Chargeback Specialist

FuboTV

Chargeback Specialist responsible for analyzing and processing incoming chargebacks through the billing platform for FuboTV. Collaborating with various teams and ensuring accuracy in fraud investigation.

Posted 7/27/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSenior💰 $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong analytical skills and attention to detail in processing chargebacks and fraud claims, while ensuring adherence to deadlines and effective cross-team collaboration. Proficient in administrative tasks and communication across various platforms.

Highest-signal resume keywords

Analytical SkillsChargeback ResolutionAdministrative ExperienceEffective CommunicationCross-Team Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Chargeback ProcessingFraud InvestigationBilling TransactionsDocumentation SupportResearch Skills

Soft Skills

Attention to DetailIndependencePunctualityFlexibility

Tools & Technologies

WindowsMacOSOffice SuiteAdobe Reader

Industry Keywords

Credit Card ChargebacksFraud ClaimsDispute ClaimsRequest for Information

Tech Stack

Tools & technologies

MacOS

About the role

Key responsibilities & impact

Responsible for analyzing, researching and processing incoming chargebacks through the billing platform
Performs Credit Card chargebacks resolution to ensure timely, accurate, and effective processing of fraud and dispute claims
Provides evidence when merchants ‘request for information’ before it becomes a chargeback
Provides in-depth research and investigation into transactions of frauds or dispute claims, and provide evidence/documentation to support the investigation
Ensures adherence and deadlines are met for all claims
Ability to escalate issues to supervisors
This is not a customer facing role, but will require a lot of cross team collaboration, analytical skills, and prior administrative experience

Requirements

What you’ll need

Strong analytical skills and ability to work accurately with billing transactions
Clerical, technical, and administrative experience
Ability to communicate effectively with all forms of communication in a professional manner (phone, chat, email)
Proficiency in Windows or macOS screenshot programs, office, and Adobe reader
Must be able to work independently with minimal supervision
Punctual, regular, and consistent attendance is required
Ability to speak, read, and write professionally in English
Must be flexible with working hours, and available to work all shifts including weekends, holidays and emergency shifts as required
Must provide your own computer/laptop for the first 90 days of employment

Benefits

Comp & perks

Fubo provides a highly competitive compensation based on experience and market standards
Robust benefits package, including Health/Dental/Vision coverage, 401k, Life Insurance, and commuter benefits
Free Premium Fubo Account
Unlimited PTO days and regular company-wide activities