FTE Factory Advisors

Systems Engineer

• Serve as the technical lead for on-site AI delivery, owning solutions from concept through production deployment, ensuring they are trusted by stakeholders and designed for reuse across future engagements
• Work on-site with manufacturing leaders, engineers, and operators to observe processes, and translate ambiguous business requirements into clear technical designs
• Own the design and implementation of AI agents and workflows that solve real business problems and provide measurable impact
• Establish prompt, retrieval, and orchestration components for AI systems
• Integrate AI solutions with customer applications, APIs, and structured/unstructured data sources
• Partner with Network & Security teams to design secure data access, identity, and information retrieval architectures
• Implement monitoring, logging, evaluation, and reliability controls to ensure production readiness
• Support internal teams by mentoring, reviewing designs, and raising the overall technical bar

AI Systems Engineer

Manager

• Serve as the primary client advisor throughout Digital Tools engagements.
• Lead discovery sessions to identify operational challenges, workforce capability gaps, and high-impact digital opportunities.
• Build trusted relationships with manufacturing leaders, engineering, operations, and IT/OT teams.
• Present recommendations, implementation plans, and project updates to client stakeholders and executive leadership.
• Lead Digital Tools engagements from discovery through implementation, adoption, and sustainment.
• Manage project scope, schedules, budgets, risks, deliverables, and client communications.
• Ensure projects are delivered on time, within scope, and aligned with client expectations.
• Drive issue resolution and proactively manage project risks.
• Coordinate the delivery of AI-enabled workforce solutions, including MicroLearning, Approachable AI, digital work instructions, knowledge assistants, skills assessments, and connected worker applications.
• Partner with software developers, instructional designers, and technical specialists to deliver high-quality digital solutions.
• Ensure solutions align with client objectives, manufacturing workflows, and frontline user needs.
• Lead client adoption through effective change management, training, and implementation support.
• Manage the Digital Content Specialist and external content development partners to ensure timely, high-quality project delivery.
• Prioritize workloads, establish project timelines, and monitor deliverables.
• Provide coaching, feedback, and professional development to team members.
• Foster collaboration across internal teams, contractors, and client stakeholders.
• Continuously improve delivery processes, templates, and project standards.

Digital Tools Manager

Business Operations

• Serve as both strategist and operator—originating and closing Operational Transformation opportunities while guiding the full lifecycle of client relationships.
• Develop trusted advisor relationships with executive leadership across manufacturing organizations.
• Generate and qualify leads, develop proposals, craft Statements of Work, and negotiate contracts with senior decision-makers.
• Design and execute go-to-market strategies focused on operational excellence, manufacturing transformation, supply chain performance, leadership development, and business performance.
• Expand existing accounts by identifying opportunities to integrate Operational Transformation, Digital Transformation, and Approachable AI capabilities.
• Collaborate across Factory Transformation to bring the full complement of services to address client needs.
• Own and manage sales and opportunity pipeline while meeting revenue and margin objectives.
• Build market credibility through thought leadership in manufacturing strategy, Lean, operational excellence, leadership systems, and business transformation.
• Stay ahead of emerging manufacturing technologies and operational trends, translating them into actionable client strategies.
• Own revenue targets and manage profitability across an Operational Transformation portfolio.
• Lead multidisciplinary consulting teams delivering complex transformation engagements.
• Serve as executive sponsor and engagement leader—scoping, staffing, and ensuring high-quality delivery.
• Facilitate executive strategy sessions with C-suite and operational leaders to define transformation roadmaps and business priorities.
• Translate complex operational challenges into scalable improvement strategies and measurable business results.
• Lead initiatives across manufacturing operations, Lean transformation, quality, supply chain, maintenance, leadership systems, and organizational effectiveness.
• Partner with Digital Transformation leaders to integrate technology-enabled solutions where appropriate.
• Leverage Approachable AI solutions to ensure operational knowledge and performance improvements are sustained at the point of work.
• Build long-term client partnerships by consistently delivering measurable value and trusted advisory services.
• Help define and scale the Operational Transformation practice within Factory Transformation.
• Reinforce and champion the firm's integrated approach of combining operational excellence, digital enablement, and workforce capability.
• Build and mentor a high-performing consulting team.
• Develop reusable methodologies, tools, playbooks, and intellectual property that integrate:
• - Operational Excellence
• - Lean Transformation
• - Leadership Systems
• - Digital Enablement
• - Approachable AI
• Partner with GrayMatter and Factory Advisors leadership to align offerings, delivery models, and innovation initiatives.
• Lead firm initiatives including recruiting, capability development, strategic planning, and internal mentoring.
• Support internal training to ensure consulting teams understand and can effectively position Operational Transformation, Digital Transformation, and Approachable AI as complementary capabilities.
• Help shape the future growth, culture, and strategy of Factory Transformation.

Managing Director, Manufacturing Operations Advisory – Business Development

Project Manager

• Client-facing project oversight and leadership
• Maintain resource utilization against project budget and expected deliverables (scope)
• Compile and deliver clean, concise reports using standard Microsoft Office tools
• Collaborate with clients to determine appropriate KPIs to measure improvement activity
• Develop objective cost-benefit analysis to document and demonstrate clear ROI
• Monitor project performance, identify risks, and recommend countermeasures as necessary
• Monitor and positively influence Sr. Advisors to ensure alignment with FTE’s delivery standards
• Actively seek additional opportunities to support clients outside of the existing scope of work
• Maintain day-to-day client communications, and on-site activity, to ensure client satisfaction
• Actively engage as a Sr. Advisor in case delivery when project scope or staffing requires
• Positively promote FTE’s value proposition and services
• Actively identify opportunities for new or expansion of existing business
• Support FTE Case Managers and Principals in building out project approach, staffing, and translating customer pain points into new business opportunities
• Determine project loading (how much) and staffing models (who) to support this approach
• Continuously work to develop, document, and improve FTE business processes and our approach and output for client casework
• Participate in annual business planning and internal project execution
• Participate in vetting of candidates seeking to join FTE’s Core Team or Advisory Network

AI Systems Engineer

Digital Tools Manager

Managing Director, Manufacturing Operations Advisory – Business Development

Project Manager – Manufacturing Consultant