FSSI - Financial Statement Services Inc.

Account Manager

• Join Team FSSI and Become an Employee-Owner!
• FSSI is a leading document outsourcing company servicing Fortune 500 companies in the financial, banking, insurance and billing industries across the U.S.
• Account Representative works directly with assigned clients, managing day-to-day tasks to service projects in a fast-paced technical environment.
• Act as the primary point of contact between clients and internal teams (IT, Software Development, Operations, Marketing, Accounting, Purchasing).
• Oversee client implementations, manage daily tasks for accounts, and monitor production workflows.
• Assist clients in understanding print, mail, and online presentment specifications; troubleshoot technical issues; create technical documentation.
• Ensure accurate client billing and generate client reports.
• Collaborate with teams to enhance efficiency and deliver top-tier service.

Technical Account Representative

• Join Team FSSI and become an employee-owner
• FSSI is a leading document outsourcing company servicing Fortune 500 clients in financial, banking, insurance and billing industries
• Account Representative manages day-to-day client projects in a fast-paced technical environment
• Company provides dedicated training through FSSI University
• Build strong client relationships and manage client accounts with custom care
• Resolve client challenges creatively while providing seamless communication
• Hybrid schedule available after a 90-day onsite training period, with 2 remote workdays per week
• Act as primary point of contact between clients and internal teams (IT, Software Development, Operations, Marketing, Accounting, Purchasing)
• Oversee client implementations, manage daily account tasks, and monitor production workflows
• Assist clients with print, mail, and online presentment specifications; troubleshoot technical issues; create technical documentation
• Ensure accurate client billing and generate client reports
• Collaborate with teams to improve processes and efficiency