FS-Elliott

Key Account Manager

FS-Elliott

full-time

Posted on:

Location Type: Remote

Location: United States

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Tech Stack

ERP

About the role

  • Deliver clear, well-prepared technical presentations to customers and prospects.
  • Partner with customers, EPCs, engineers, and internal teams to understand needs and develop effective solutions.
  • Maintain an accurate CRM sales forecast and provide meaningful updates on opportunity progress.
  • Develop strategic sales plans and guide quoting and bid activities with cross-functional support teams.
  • Support negotiations by working closely with Finance, Legal, and Contract Administration.
  • Recommend alternative solutions when applications exceed current product capabilities.
  • Coordinate with Aftermarket teams to resolve installation and commissioning issues and strengthen long-term relationships.
  • Stay current on company products, competitor offerings, and market trends; share insights to enhance products and processes.
  • Contribute to product development efforts as needed.

Requirements

  • Strong communication skills and the ability to engage customers with clarity and care.
  • A collaborative mindset with a focus on supporting team and customer success.
  • A proactive, solution-oriented approach with curiosity to understand challenges and find the right path forward.
  • Dependability, integrity, and ownership in managing responsibilities and commitments.
  • Ability to organize work effectively, manage multiple priorities, and meet deadlines.
  • Willingness to travel (up to 50% in a month) to support customer relationships
  • Proficiency with Microsoft Office 365, ERP tools, and CRM software (Salesforce).
  • Bachelor’s degree in engineering or business preferred, or an equivalent combination of education and experience.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
strong communication skillscollaborative mindsetsolution-oriented approachdependabilityintegrityownershiporganizational skillsability to manage multiple prioritiesability to meet deadlines