Frontier Direct Care

Account Executive

• Act as primary point of contact and internal owner for an assigned portfolio of health care clients ensuring needs, priorities and risks are managed and clearly understood across all stakeholders.
• Monitor account performance and health, ensure accurate (customer relationship management) CRM documentation and tracking and internal and external stakeholder alignment to drive clear, actionable outcomes for clients.
• Lead new client implementations, ensuring a smooth onboarding experience and positioning clients for long-term success with Frontier Direct Care’s membership and services.
• Ensure client satisfaction by aligning Frontier solutions with customer needs to drive retention.
• Provide executive-level communications to clients and internal stakeholders including Quarterly Business Reviews (QBRs), renewal discussions, strategic planning sessions etc.
• Lead within the account management function by demonstrating initiative, sound judgment, and the ability to guide others through complex client needs.

Director of Account Management

SDET

• Author detailed test plans and test cases for new features, integrations, and regression cycles — covering functional, edge-case, and security-sensitive scenarios including PHI access controls and audit logging requirements
• Build and maintain automation frameworks for API and end-to-end testing; integrate suites into CI/CD pipelines for continuous quality feedback
• Design test scenarios that account for PHI handling, access controls, and audit logging requirements aligned with HIPAA and SOC 2 Type II controls; support audit evidence collection as needed
• Identify, document, and track defects through resolution; partner with developers to reproduce issues and validate fixes
• Participate in sprint ceremonies, contribute to story refinement with a quality lens, and champion shift-left testing practices across the team
• Evaluate and introduce testing tools that improve coverage, speed, and reliability; maintain clear documentation of test strategies and results

Software Development Engineer – Test

Data Engineer

• Design and maintain Apache Airflow DAGs to orchestrate ELT pipelines at scale across healthcare data sources including EHR feeds and EDI transactions
• Build and maintain dbt models that transform raw data into well-documented, tested, and business-ready data mart layers ready for consumption by business analytics users
• Implement and enforce data quality checks, lineage documentation, and data contracts; contribute to cataloging and stewardship practices that satisfy HIPAA and SOC 2 Type II requirements
• Ingest and normalize data from FHIR APIs, HL7 feeds, and EDI 837/835 sources; ensure PHI is handled, masked, and audited in compliance with applicable regulations
• Contribute to data infrastructure — dataset management, data-mart patterns, IAM policies, and pipeline observability
• Partner with analytics, clinical, and product teams to define data models and deliver data products that support reporting and operational workflows