Frontier Airlines

Artificial Intelligence

• Manual & exploratory QA testing across core user flows, edge cases, and long-running patterns
• Regression & release testing to validate new features
• Clear issue reporting with clear reproduction steps
• Maintain high bar for product clarity and human-like AI behaviour
• Capability gap discovery through user observations and documentation

Product Quality Analyst – Contract-to-Hire

IDR 20,000,000 - IDR 30,000,000 per month

• Own product quality and maintain exceptional standards across Kulu
• Take a holistic view on quality
• Systematically test the product end-to-end
• Test both before and after releases
• Validate new features and agent capabilities
• Document issues clearly
• Maintain a high bar for product clarity and human-like AI behaviour
• Identify capability gaps by observing user behaviour across different tools

Product Experience Specialist

Platform Engineer

• You will be the single owner of our product platform and release-quality systems.
• Product analytics & instrumentation: Define and maintain a consistent event schema, Implement analytics across frontend, backend, and AI agents, Build internal dashboards for funnels, usage, drop-offs, and failures.
• Internal & admin tooling: Build dashboards and tools for debugging sessions and inspecting AI behaviour, Replace ad-hoc scripts and database queries with reliable internal systems.
• Product quality & release systems: Own feature flags, rollouts, and release checks, Define what is “shippable” for non-trivial changes, Act as a release gate owner, with authority to block unsafe releases.
• AI quality & evaluation: Version and manage prompts and AI configuration changes, Define when AI evals are required before shipping, Build and maintain AI evaluation pipelines and make results visible over time.
• Platform health & evolution: Define system-level health and reliability metrics, Establish expected variance vs unacceptable deviation for AI systems, Reduce platform-level debt that slows shipping and decision-making.

Senior Product Platform Engineer

IDR 30,000,000 - IDR 40,000,000 per month

• Manual & exploratory QA testing
• Regression & release testing
• Clear issue reporting
• Maintain a high bar for product clarity and human-like AI behaviour
• Capability gap discovery

Product Experience Specialist – Contract-to-Hire

• Manual & exploratory QA testing
• Continuously and creatively test the product by actively imagining and simulating scenarios that could break it or degrade the user experience
• Test both before and after releases to identify unintended side effects and behavioural drift
• Validate new features and agent capabilities before they go live
• Document issues in a way that makes them easy to understand and act on
• Work closely with engineering and product to ensure issues are well-understood, properly scoped, and actionable
• Maintain a high bar for product clarity and human-like AI behaviour
• Identify cases where our product cannot adequately support real-world workflows
• Log capability gaps separately from bugs
• Be proactive in providing high-quality input to inform product decisions

Product Quality Analyst – Contract-to-Hire Opportunity

Analyst

• Manual & exploratory QA testing of the product
• Regression & release testing
• Clear issue reporting to engineering and product teams
• Maintaining high bar for product clarity and human-like AI behaviour
• Observing user interactions to identify capability gaps

Product Quality Analyst

• Own product platform and release-quality systems
• Define and maintain a consistent event schema
• Implement analytics across frontend, backend, and AI agents
• Build internal dashboards for funnels, usage, drop-offs, and failures
• Build dashboards and tools for debugging sessions and inspecting AI behaviour
• Own feature flags, rollouts, and release checks
• Act as a release gate owner, with authority to block unsafe releases
• Manage prompts and AI configuration changes
• Build and maintain AI evaluation pipelines