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Senior Product Designer

Front

full-time

Posted on:

Location Type: Hybrid

Location: Santiago • Chile

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Job Level

Senior

About the role

  • Design features that empower developers and administrators to integrate Front with third-party tools and build AI-powered automation—helping teams deliver exceptional customer service.
  • Execute on and evolve our design system by designing, refining, and documenting intuitive components that maintain consistency across the product.
  • Design product experiences across web, desktop, and mobile platforms.
  • Collaborate closely with Product Managers and Engineers in Santiago, San Francisco, and Paris to deliver impactful design solutions.
  • Champion users in product decisions during tradeoff, timeline, and experience discussions with cross-functional peers.
  • Communicate your design vision through high-fidelity mock-ups, documentation, and prototypes.
  • Help shape our design team's culture of constructive feedback and continuous learning.

Requirements

  • Demonstrated experience building and shipping world-class products across various platforms.
  • A portfolio showcasing excellent design craft (end-to-end design process, refined UX and UI skills, and holistic system thinking).
  • Experience working with and maintaining design systems with clean documentation.
  • Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering.
  • Low ego and eagerness to give and receive constructive feedback in a transparent environment.
  • Strong communication skills and ability to articulate your design rationale clearly.
  • Deep empathy for users and passion for solving their collaboration problems.
  • Strong English language proficiency in both verbal and written communication.
  • Experience with SaaS, B2B, or other complex technical systems is a plus.
  • Experience with AI products is a plus.
Benefits
  • Fully covered health insurance - medical, dental and vision
  • Generous paid time off
  • Mental health support with Workplace Options
  • Family planning support with Maven
  • Monthly Lifestyle Stipend to spend on fitness, health and wellness, and other activities
  • Monthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.
  • Wellness Days - Fronteers get an additional day off on months with no holidays
  • Winter Break - Our offices are closed from Christmas to New Year's Day!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
UX designUI designdesign systemshigh-fidelity mock-upsprototypingdocumentationend-to-end design processsystem thinkingAI productsSaaS
Soft Skills
collaborationcommunicationconstructive feedbackempathytransparencypartnershiplow egocontinuous learningarticulation of design rationaleuser advocacy