Front Row

Associate Director, Content Strategy – Marketplace Partnership

Front Row

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $110,000 - $130,000 per year

Job Level

Senior

About the role

  • Manage and mentor a small team of 1-3 Content Leads, ensuring high-quality creative output and professional growth.
  • Serve as a player-coach, leading by example through hands-on brand ownership and content execution.
  • Set standards for creative excellence and operational efficiency across the Marketplace Content team.
  • Champion innovation – identifying and piloting AI-powered tools for workflow efficiency, image optimization, and metadata enrichment.
  • Support hiring, onboarding, and training of new content team members.
  • Partner with senior leaders across Design, SEO, PPC & Insights to refine team workflows, creative standards, and operational best practices.
  • Develop content roadmaps aligned with brand objectives, product launches, and seasonal initiatives.
  • Lead the creation and optimization of Amazon PDPs, A+ content, Brand Stores, and Ad Creatives (SBAs, SBVs, DSP).
  • Collaborate with Design, Performance Marketing, and Brand Strategy to ensure content aligns with data insights, SEO, and campaign objectives.
  • Oversee quality control and ensure all content meets both brand standards and marketplace best practices.
  • Analyze creative and marketplace data to guide ongoing optimization and storytelling improvements.
  • Stay current on marketplace updates (algorithm, content formats, new placements) to guide proactive strategy shifts.

Requirements

  • 4+ years in content strategy, digital merchandising, or creative marketing for ecommerce, with strong Amazon experience.
  • 2+ years managing or mentoring team members, ideally within an agency, aggregator, or marketplace context.
  • Demonstrated ability to balance strategic thinking and hands-on execution – managing a team while owning key client relationships.
  • Expertise in Amazon content development (A+, Brand Stores, PDPs, etc.) and familiarity with Walmart Marketplace and TikTok Shop.
  • Strong collaboration skills across creative, data, and performance marketing teams.
  • Proven track record improving creative KPIs
  • Advanced understanding of the impact of SEO for marketplaces and how to integrate insights into creative.
  • Experience briefing and collaborating with Art Directors, Designers & Video Editors for content development
  • Excellent communication, presentation, and storytelling skills.
Benefits
  • Health, dental, and vision
  • PTO
  • Summer Fridays
  • Wellness and commuter benefits
  • Work with a fun, consultative team of experts
  • Location - headquartered in SoHo, New York City with offices in San Diego, Hamburg and Bratislava

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content strategydigital merchandisingcreative marketingAmazon content developmentA+ contentBrand StoresPDPsSEOdata analysiscreative KPIs
Soft skills
team managementmentoringstrategic thinkingcollaborationcommunicationpresentationstorytellinginnovationoperational efficiencyquality control
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